What are the responsibilities and job description for the Concierge/Receptionist position at HumanGood?
The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents’ privacy, rights and safety is maintained at all times.
A day in the life may include:
- Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages
- Providing an overview of community information to those inquiries in support of the marketing and sales efforts
- Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors.
To be successful in the role, you would have:
- Prior customer service experience
- Prior clerical/administrative work experience
- Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.
- High school diploma or equivalent
- Availability that may include evenings, weekends & holidays
What's in it for you?
As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.
HumanGood offers competitive pay and phenomenal benefits. Eligible positions (30 hours/week) start with 20 paid days off, plus seven holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues. We also offer a Tuition Reimbursement to promote your career advancement.
Come see what HumanGood has to offer!
_
The health and safety of our team members and residents is our top priority and with the increasing spread of variants of COVID-19, it is critical that we do all we can to protect one another from this disease._
Where legally permissible, a new hire may begin working after showing proof of their first dose of a one-dose COVID vaccination regimen or their second dose of a two-dose COVID vaccination, or proof of a vaccination appointment within 7 days of their start date. Exemptions based on religious beliefs and qualifying medical reasons will be considered.
Skills
Preferred
- Outlook
- MS WORD
Behaviors
Preferred
- Team Player: Works well as a member of a group
Motivations
Preferred
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type: Part-time
Pay: From $15.50 per hour
Schedule:
- 8 hour shift
- On call
- Weekend availability
Ability to commute/relocate:
- Bakersfield, CA 93309: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location