What are the responsibilities and job description for the IT Help Desk Technician position at HumanHire?
Hybrid Schedule
HumanHire has partnered with a prestigious Law firm in Chicago to find an IT Help Desk Technician to join their growing team! The firm is consistently ranked amongst the top Legal 500 firms and has more than 50 attorneys in offices around the country! What we offer:
Monday-Friday (9am 5pm) - 3 days remote!
Pay
$70,000 - $90,000/yr
Great Benefits
401K, Medical, Dental, Vision, and more! Responsibilities:
Troubleshoot and resolve hardware, software, and network issues for desktop, laptop, and mobile devices. Provide personalized and efficient customer service
Assist users with basic computer setup, software installation, & updates
Troubleshoot and repair telephones, including handsets, cords, and base units
Assist with hardware/software upgrades, office moves, and special events
Document user requests/incidents in the IT service management system and maintain accurate records Qualifications:
2 years of proven experience in IT support, Law Firms experience required
Strong organizational and multitasking skills with the ability to manage competing priorities effectively
Proficiency in Microsoft Office Suite and other relevant software applications
Role
Experience troubleshooting hardware issues (laptop, desktop, printers, etc.) If interested, please apply to this posting for immediate consideration and a recruiter will be in contact within 48 hours. Thanks! If this is not the ideal role for you, please look at our website www.humanhire.com for additional job opportunities. HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
Human Resources
Customer Service
Administration
Finance & Accounting
Operations
Executive Search
Non-Clinical Healthcare
Information Technologies
Supply Chain & Logistics
Legal
Real Estate
Sales & Marketing
HumanHire has partnered with a prestigious Law firm in Chicago to find an IT Help Desk Technician to join their growing team! The firm is consistently ranked amongst the top Legal 500 firms and has more than 50 attorneys in offices around the country! What we offer:
Monday-Friday (9am 5pm) - 3 days remote!
Pay
$70,000 - $90,000/yr
Great Benefits
401K, Medical, Dental, Vision, and more! Responsibilities:
Troubleshoot and resolve hardware, software, and network issues for desktop, laptop, and mobile devices. Provide personalized and efficient customer service
Assist users with basic computer setup, software installation, & updates
Troubleshoot and repair telephones, including handsets, cords, and base units
Assist with hardware/software upgrades, office moves, and special events
Document user requests/incidents in the IT service management system and maintain accurate records Qualifications:
2 years of proven experience in IT support, Law Firms experience required
Strong organizational and multitasking skills with the ability to manage competing priorities effectively
Proficiency in Microsoft Office Suite and other relevant software applications
Role
Experience troubleshooting hardware issues (laptop, desktop, printers, etc.) If interested, please apply to this posting for immediate consideration and a recruiter will be in contact within 48 hours. Thanks! If this is not the ideal role for you, please look at our website www.humanhire.com for additional job opportunities. HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary, and payrolling services. We have cultivated long-lasting relationships and utilize them to connect our candidates and clients in several industries and job functions:
Human Resources
Customer Service
Administration
Finance & Accounting
Operations
Executive Search
Non-Clinical Healthcare
Information Technologies
Supply Chain & Logistics
Legal
Real Estate
Sales & Marketing
Salary : $70,000 - $90,000
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