What are the responsibilities and job description for the Receptionist position at Humanscale?
Company Overview
Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products – seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 40 years.
Overview
The Receptionist is responsible for handling front desk and showroom activities, answering and directing incoming phone calls and providing exceptional and professional assistance to clients and visitors. The Receptionist must be comfortable with general office tasks and requests, interacting with senior level clients and team members.
Responsibilities
- Greet visitors with a professional, pleasant demeanor upon entering the showroom.
- Manage guest registration and security software to measure showroom utilization and ROI.
- Responsible for daily general appearance and maintenance of the showroom, front desk, and office cleanliness per the Showroom Management Guidelines.
- Coordinate showroom event with clients; including set-up, catering; work within budgets.
- Screen and forward incoming calls in a professional manner.
- Manage office access with building management and follow security and safety protocols.
- Assist building management with addressing any maintenance issues.
- Assist with mail, couriers, stocking shipping areas, shipping packages and coordinating deliveries and processing daily invoices and checks.
- Assist with ordering supplies and organization of office stationery cabinet.
- Other duties as assigned.
In the NYC Office:
- Collaborate with IT and forward “New hire” instructional email.
- Assist with new hire workstation set-ups / termination clean-ups and delivery of new hire packets.
- Manage conference room bookings as required.
- Assist the Executive Assistant as needed.
Qualifications
- Customer service experience
- Excellent written and verbal communication skills
- Excellent time management skills
- High school diploma or equivalent
- Ability to lift up to 40 Lbs.
- 3-5 years reception or administrative experience preferred
- Knowledge and/or experience in office furniture or related industry preferred
Computer Skills
- Proficiency in MS Office
Benefits
- Competitive base
- Medical Benefits (Medical, Dental, Vision)
- HSA, FSA, Commuter Benefits
- Medical Discounts
- Ancillary Benefits
- Accident, Critical Illness, Hospital Insurance
- Voluntary, Spouse, and Child Life Insurance
- Pet Insurance
- Employee Discount Programs
- 401k matching
- Paid time off (including 15 PTO days and 10 holidays
Humanscale is an Equal Opportunity Employer (M/F/Disabled/Veteran)
Hourly Range: $20.28 - $29.57
Please note that the hourly information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer.
Salary : $20 - $30
