Shift leader

• Delegate tasks to restaurant staff and supervise their performance.
• Maintain a fully-stocked inventory and order food supplies as needed.
• Arrange to have shifts covered (e.g., when employees take time off).
• Help staff resolve on-the-job challenges.
• Track and impact daily costs and revenues, including labor, food cost, guest satisfaction, and sales.
• Balance the cash drawer at the end of the shift.
• Coordinate with suppliers as they deliver food product orders.
• Ensure client satisfaction and gracefully handle any complaints.
• Open or close the restaurant (when responsible for the first or last shift).
• Inform the next Shift Leader about pending tasks.
• Report maintenance and training needs.
• Protect establishment and guests by adhering to sanitation and safety policies.
• Other duties as requested by management.

This is for a position at a franchised McAlister’s Deli location.

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Last updated : 2024-09-30