What are the responsibilities and job description for the PBX - Telephone Operator position at Hyatt Hotels Corporation?
Organization- Grand Hyatt Vail
Summary
Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.
This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
Why Work at Hyatt?
Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Qualifications
Summary
Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.
This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
Why Work at Hyatt?
- Enjoy free meals in our colleague cafeteria for every shift worked
- Free parking on-site
- 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
- Discounted & Complimentary hotel room nights
- Medical, Dental, Vision Insurance – (Full-Time colleagues after 30 days)
- Flexible Spending Account (Full-Time colleagues)
- Retirement Savings Plan
- Basic Life Insurance
- PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
- Opportunities to work around the world with Hyatt Hotels and Resorts
- Annual of Season Ski Pass Bonus
Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Qualifications
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal communication skills
- Ability to sit for long periods of time
- Must be able to work a flexible schedule, including weekends and holidays
- Proficient in basic computer skills
- Customer service experience preferred
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