Call Center Sales Representative

Position Overview:

Hybrid Battery 911, a leading provider of hybrid battery replacement and repair services, is seeking a dynamic and results-driven Sales Call Center Representative to join our team. This role is crucial in facilitating the growth of our company by handling inbound calls, providing exceptional customer service, and effectively converting inquiries into sales. If you have a passion for sales, a knack for problem-solving, and a commitment to delivering excellence in every customer interaction, we want you on our team!

Key Responsibilities:

• Inbound Call Handling: Promptly answer inbound calls from potential and existing customers, providing them with accurate information about our products and services.
• Sales Conversion: Employ effective sales techniques to convert inquiries into sales, meeting or exceeding personal and team sales targets.
• Product Knowledge: Maintain a thorough understanding of all Hybrid Battery 911 products and services to recommend solutions that meet customers' needs.
• Customer Service: Deliver outstanding customer service, addressing customers' questions and concerns with patience, empathy, and professionalism.
• Data Entry: Accurately enter customer information and sales details into the company's CRM system, ensuring data integrity.
• Feedback Collection: Collect and report customer feedback to help improve products, services, and customer experiences.
• Continuous Improvement: Participate in training and development opportunities to enhance sales skills and product knowledge.

Qualifications:

• Proven experience in a sales call center or customer service role, preferably in the automotive or related industry.
• Excellent communication skills, with the ability to engage customers over the phone.
• Strong persuasion and negotiation skills, with a track record of achieving sales quotas.
• Ability to learn and adapt quickly, with a deep understanding of hybrid technology and products (preferred).
• High school diploma or equivalent; further education or certification in sales, marketing, or a related field is a plus.
• Proficiency in using CRM software and Microsoft Office Suite.

Why Join Hybrid Battery 911?

At Hybrid Battery 911, we're not just a team; we're a family committed to excellence, innovation, and customer satisfaction. We offer:

• Competitive salary plus commission.
• Opportunities for professional growth and advancement.
• A supportive and dynamic work environment.
• Comprehensive training on our products and sales techniques.
• Employee discounts on services and products.

How to Apply:

If you are ready to take your sales career to the next level with a company that's leading the charge in hybrid battery solutions, please submit your resume.

Hybrid Battery 911 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Performance bonus
• Quarterly bonus

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Marietta, GA 30066: Relocate before starting work (Required)

Work Location: In person