What are the responsibilities and job description for the Level 3 Engineer Managed Services - San Diego position at I.T. Responsive?
Currently seeking full time Project Engineer (Level 3) for a Managed Services Provider in Orange County and San Diego, California. Looking for technology professionals interested in joining a fun, high paced team. We specialize in Managed Services and Microsoft and VMWare technologies.
Responsibilities:
The Network Support Technician will interface with clients, internal service and project departments. The job will include but is not limited to installation, diagnosis and troubleshooting systems/servers and Network services.
This will include but is not limited to:
- Architect and Install servers/systems, routers, firewalls and other equipment for clients
- Design/Implement/Support network and server (on premise and cloud based) infrastructure
- Architect cloud infrastructure and migration planning
- Respond to service requests and repair the malfunctioning equipment/software in a timely manner
- Create/improve Technical Service Group standards and implementation methods
- File timely technical reports and create update technical documentation
- Some lifting of computer equipment
- Driving to client locations may be required
Position Requirements:
- Ideal applicants will have familiarity with Windows Servers, Windows 10/11, Microsoft Azure, AWS, SQL, Active Directory, Microsoft 365
- Familiarity and proficiency with Cisco, SonicWall, Dell, EMC, VMWare
- Proficiency with switches, firewalls, IP routing, network security, VOIP, and the OSI model
- Proficiency with virtualization
- Superior troubleshooting skills are a must
- Must be fast learner with good verbal and written communication skills
- Excellent customer service skills
- 3-5 Years of Network experience, MSP experience preferred
- Knowledge of Autotask (or Connectwise) and RMM solutions
- One or more IT certifications/training
- High school diploma or equivalent is required
- Advanced knowledge of computer networking
- Advanced knowledge of PC hardware
- Advanced knowledge of Windows operating system and utilities
Salary : $35 - $48
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