What are the responsibilities and job description for the Branch Manager position at IAA, Inc.?
IAA, Inc. is seeking a Branch Manager to join our team in Buffalo, NY
The Branch Manager controls driving the overall financial performance and operations for assigned a small to large size auction branch. The position is responsible for ensuring the branch meets or exceeds its planned profitability, sales and customer service levels. The Branch Manager interacts with all levels of staff within IAA and is responsible for maintaining an engaged, safe and positive work environment by managing and mentoring local staff.
Job Duties/ Responsibilities:
- Responsible for overall performance and operation of assigned auction branch locations; managing planning process
- Monitor and maintain current branch/ service center positions
- Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
- Develop and implement new methods of internal procedures to improve efficiencies
- Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels
- Successfully market the branch/service center within the approved expense budget
- Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required
- Support and handle all personnel issues, to include hiring and terminating of employees
- Develop business and branch growth
- Update the area/regional manager regarding profit and loss operating results of the branch
- Responsible for the overall safety and security of all branch personnel and company assets
- Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures
- Consciously create a workplace culture that is consistent with the overall organizations and that emphasizes the identified mission, vision, guiding principles, and values of the organization
Education:
- Bachelor's Degree or equivalent experience
- 3-4 years of experience
Job Requirements:
- Solid P&L and budget experience
- Strong operations background
- Excellent customer relations skills and ability to manage several levels of employees
- Demonstrated ability to lead and develop a department and department staff members
- Proficient in MSOffice Suite; Excel, Word, Outlook and PowerPoint
- Outstanding interpersonal relationship building and employee coaching and development skills
- Evidence of the ability to practice a high level of confidentiality
- General knowledge of various employment laws and practices and employee relations
- Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices
- Drive license required
- Up to 20% travel requirements
Preferred Skills:
- Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles preferred
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.
About IAA:
IAA, certified as a Great Place to Work®, is a leading global marketplace connecting vehicle buyers and sellers. Maximizing new technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged, and low-value vehicles. Headquartered near Chicago in Westchester, Illinois, IAA has nearly 4,500 employees and more than 200 facilities throughout the U.S., Canada, and the United Kingdom.
IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Behaviors
Preferred- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Team Player: Works well as a member of a group
- Functional Expert: Considered a thought leader on a subject
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)