Dispensary Associate

Title:              Dispensary Associate

The Dispensary Associate reports to the General Manager and supports with all clinical and operational functions of the Grassroots Vermont Dispensary.  Dispensing Agents must promote a work environment that is positive, patient service-oriented and compliant within the requirements of the state law and Grassroots Vermont. Additionally, the Dispensary Associate may perform administrative duties.

Key Responsibilities

• Execute all Grassroots’ Patient Services Policies and Procedures including, safety protocols. 
• Provide outstanding registered Patient and/or Caregiver service. 
• Must possess Knowledge of Vermont Marijuana Registry regulations. 
• Responsible for the cleanliness of the dispensing area as well as opening and closing duties of the Dispensary. 
• Work with patients to schedule new appointments and follow up appointments. 
• Verify all Patient and/or Caregiver including purchasing limits when booking appointments. 
• Answer phones, take and distribute messages, as needed. 
• Work with patients to complete intake packets and data entry into registry’s system of record. Including, but is not limited, to adding to and updating patients’ records, change in demographics, and financial status.   
• Ensure all Patient and/or Caregiver records are up to date, both in the state tracking system and hard copy. 
• Other duties as assigned by the General Manager. 

Minimum Qualifications

• 21 years of age or older. 
• Must pass a state-mandated background check. 
• Must have a high school diploma or GED, Bachelor’s Degree preferred. \
• A minimum of 3 years’ experience in a customer service role; healthcare field a plus 
• 1-3 years of cash handling or payment posting experience. 
• Accustomed to working with a diverse population. 
• Must have excellent communication skills, including verbal and written. 
• Ability to prioritize work. 
• Open availability/willingness to work a flexible schedule. 
• Highly Organized, Detail Oriented. 
• Proficient in Microsoft Office. 

Physical and Environmental Requirements: 

• Ability to work a minimum of 8 hours a day. \Ability and willingness to work in the following conditions: 
  • Exposure to pollen, allergens, and agricultural products in the grow facility or greenhouse; 
  • General office environment; 
  • Extended computer usage; 
  • Extended phone usage including teleconferences; 
  • Work environments that include exposure to, but not limited to, chemicals, fumes, dust, odors, extreme heat temperatures, heights, indoor AC, no AC, motion, noise, protective gear, vibrations, and water. 

Grassroots Vermont (GVT) is part of a larger, well-capitalized network of companies brought together to support best-in-class licensed cannabis cultivators, processors and dispensaries throughout the United States. We are a patient first focused organization providing top quality medical cannabis in a compassionate, warm environment. We aim to be an employer of choice and as such offer a robust compensation package including competitive salary, full medical benefits, and employee discounts!

GVT encourages applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. GVT believes in creating and sustaining a robust policy of inclusivity and diversity. GVT recognizes that diversity in the workforce is key to the integrity of a company’s commitment to its community. GVT will make every effort to employ and advance in employment qualified and diverse people at all levels within the company.

We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of GVT.

 Individuals seeking employment with GVT that have any Criminal Offender Record Information remain eligible for employment subject to applicable law and regulation.