What are the responsibilities and job description for the IPA Specialist position at ICAN Inc?
The IPA Specialist will administer and support the daily functions of the IPA by performing administrative tasks and services. The IPA Specialist will promote the philosophy and mission of the agency by performing the following duties.
Duties and Responsibilities:
- Maintains accurate and up-to-date IPA and personnel files and records, including conducting periodic audits. Maintains the integrity and confidentiality of IPA files and records.
- Supports and/or facilitates the credentialing of qualified job applicants for the IPA; collaborates with Directors and Program Managers to understand skills and competencies required for specific services.
- Assists with effective onboarding and off-boarding of providers through the selection process, completing and maintaining new hire paperwork and certification as required.
- Works alongside the Strategy and Marketing departments to help search, find, and coordinate new prospect agencies interested in joining ICAN IPA.
- Assists the Director of IPA Operations with coordination of meetings, events, and business to business relationships.
- Answers frequently asked questions from providers relative to standard policies, credentialing processes, etc.; refers more complex questions to appropriate IPA Management.
- Performs administrative and recordkeeping tasks related to provider changes.
- Assists with provider policies and procedures manuals to include processing updates and distribution of changes as needed.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Assists with additional projects and/or duties as required by the Director of IPA Operations.
Education/Experience:
- Associate’s Degree in Human Resources, Business Administration, or related field required.
- Prior Human Resource experience of at least one to two years; or equivalent combination of education and experience.
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