What are the responsibilities and job description for the Sales Manager position at iCRYO - North Carolina?
Test Company is looking for a Sales Manager to join our team in our Pittsburgh office. The Sales Manager is responsible for setting the goals of the department, understanding the importance of building and maintaining relationships, overseeing the budget, motivating the team, and projecting an environment of continuous learning.
The ideal candidate will provide coaching and leadership to those on the sales team. This role will motivate and guide the team towards reaching all sales goals. He/she will assign territories, report to senior Sales leadership on achievements, and mentor the junior sales team members. This person will also display tremendous leadership experience, strong customer service skills, and proven negotiating skills.
Responsibilities:
- Strategize and project – Plan, project, and strategize team headcount and budget. Evaluate informational reports to identify new clients, estimate future sales, and understand the profits and objectives. Capture the needs of the customer to qualify sales leads and efforts.
- Lead and manage – Recruit, hire, and educate the sales department on an ongoing basis. Establish sales territories and quotas while evaluating performance of local and regional sales managers. Partner with senior leadership to evaluate strategies of the department and future sales goals.
- Maintain customer focus – Work with the team to evaluate new customer goals and assist with identifying solutions that will meet their need. Handle any complaints from the customer, employee disagreements and any other problems that may affect the sales operations.
Requirements:
- Bachelor's degree in Business, Business Administration preferred
- Three years of direct sales experience required
- Technical understanding of the CRM system
- Proficient with Microsoft Office Suite
