Overview

ID.me is looking for an HR Operations Manager to join our growing HR team. The HR Operations Manager will be responsible for standing up the HR Operations function, building, defining and enhancing our HR programs and processes to create a world-class employee experience. This individual will be responsible for developing and implementing a Shared Services model to support the tremendous growth of ID.me’s employee population - including multiple offices and remote employees around the country.

This is a full-time position based in McLean, VA or Tampa, FL. 

Responsibilities

• Lead, grow, and develop the HR Operations team, building the function to support Benefits, Compensation, HRIS, Policy and Compliance
• Develop and implement an HR Shared Services model to centralize HR Operations functions and provide efficient, friendly support to our growing team
• Oversee all aspects of ID.me’s benefits programs, including health, welfare, and retirement programs; balancing cost competitiveness with ensuring ID.me’s strong talent proposition
• Assist with the development and design of ID.me’s Total Rewards strategy, including all components of our Compensation Philosophy
• Provide training, support, and documentation to our team of HR Business Partners to enhance their effectiveness and ensure awareness of and compliance with company policies and procedures
• Develop and implement HR policies and procedures in compliance with all applicable state and federal laws; revise and maintain our Employee Handbook as necessary
• Manage all aspects of HR compliance, reporting and reconciliation activities, including OSHA, FLSA, E-Verify, 1095-C, 5500, EEO-1, and others as required by client MSAs
• Maintain data integrity and documentation in personnel files and HR systems through regular audits and testing

Qualifications

• Bachelor’s degree in HR or the equivalent combination of education and experience
• At least 7+ years of HR experience in an HR Operations role; at least 2+ years of people management experience
• Experience developing, standing up and supporting an HR Shared Services function in a high-growth organization
• A thorough understanding of employee Benefits vendors, systems and compliance
• Excellent communication and interpersonal skills and demonstrated experience partnering across all levels of the organization
• A demonstrated ability to build policies, programs and procedures in a fast-paced, ambiguous, and extremely fun environment
• PHR or SPHR certification preferred
• Experience with UKG (Ultipro and Kronos Workforce Ready) HR systems preferred

Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates. 

ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.

ID.me Career Site & Culture Deck: https://www.id.me/careers