What are the responsibilities and job description for the Store Manager position at Ideal Market #9?
Job Summary
Responsible for achieving budgeted financial and operating results for an assigned store. Maximize store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with the Grocery Operations Department, Purchasing Department & Sales and Marketing Department plans. Responsible and accountable for the operation of the entire store, sanitation, state and federal regulatory, training and human resource objectives.
Responsibilities
- Develop a store management team to ensure consistent execution of Standard Practices and other policies and procedures.
- Serve as a model for customer service and other vital behaviors and instills this value in all associates.
- Create an environment for continual learning and encourages an open dialogue among associates.
- Provide leadership and motivation within the store to promote a culture reflective of Ideal Market Guiding Principles, Core Values and Vision Statement.
- Manage the operation of assigned store.
- Directly responsible for supervision of Assistant Store Managers, Cashiers, Pricing, Grocery, Produce, Kitchen, Bakery, Pastry and the Meat Dept.
- Directly responsible for providing direction and instruction to all other associates of assigned store.
- Review financial and operating results to determine where the store stands relative to budgeted sales, expenses, and payroll, share results with associates.
- Work with store associates to identify the root causes of issues and inefficiencies and develop plans for resolution.
- Assess staffing needs; interview and select store management and ensure store management is able to identify and select qualified candidates to meet their staffing needs; coordinates with the Operations Department as necessary.
- Liable for placing purchase orders for Tobacco, Alcohol, and HBA and maintaining a weekly inventory of such.
- Constantly interact with customers; remain highly visible.
- Monitor shrink and ensure that moneys are accounted for properly.
- Ensure that order and security controls are in place, consistent with standard practices.
- Visit competitors’ store to stay abreast of product and price offerings. Adhere to all company guidelines, policies, and standard practices.
- Other tasks as required.
Store Manager Top Skills & Proficiencies
- Team Leadership
- People Management
- Conflict Management
- Retail Associate Training and Development
- Communication
- Results Oriented
- Planning, Analytical Thinking and Problem Solving
- Cross-Organizational Collaboration
- Decision Making
- Flexibility and Leading Change
- Broad Operational Knowledge
- Customer Oriented
- Market Knowledge
- Asset Utilization and Cost Control
- Ability to rotate and organize products, perform job duties as needed and complete necessary paperwork
Preferred Qualifications
- High School Diploma or equivalent qualification such as a GED
- Bilingual Spanish/English
- 3-5 years related experience