Assistant Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description: Assistant Manager Overview: The Assistant Manager supports the Community Manager in ensuring the day-to-day onsite operations run smoothly. This position's focus is to take the lead on administrative duties, while providing coaching and training opportunities to the staff, in partnership with the Community Manager. Duties/Responsibilities: Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact Provide detailed move in information to incoming residents Process financial move outs/sets up payment arrangements if needed Process any/all payments and update Entrata with daily notes Reviews/approves applications Assists with any customer complaints Plans resident events Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessary Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention Skills/Abilities: 1-3 years relevant property management experience required Excellent customer service skills with a strong attention to detail Basic leasing knowledge- including Fair Housing Laws Able to work in a fast-paced, self-directed, entrepreneurial environment Proficient with Microsoft Office Suite Must be able to work weekends Physical Requirements: Prolonged periods of sitting, standing, and walking Must be able to lift 15 pounds at a time IDM Companies is a fully integrated real estate development company focused on investing, developing, and managing multifamily apartments in the Pacific Northwest and Southwest Regions of the United States. With a focus on building both traditional garden-style apartments and urban mid-rise spaces, IDM professionally manages over 7,000 apartment homes with another 3,900 currently in development. At IDM, we provide residents with one-of-a-kind living experiences through our concierge-style customer service, amenity-rich spaces, and exquisite design that comes with 30 years of experience in the industry. We owe our continued growth to a strategic vision based on our values of faith, respect, and integrity. We believe real success comes from our most valued asset, our people. As a recipient of the 2023 Top Workplaces USA award, IDM is proud to be a company that puts its people first by fostering an environment for growth and opportunity, providing best in the industry benefits, and taking immense pride in our ability to make a difference in our communities. We are seeking exceptional people to help us continue to grow our company. If you share our vision for excellence, collaboration, and service – we want to meet you! Learn more about us at http://www.idmcompanies.com/careers.

Salary : $42,000 - $53,200