Patient Services Representative

POSTED ON 10/5/2022 CLOSED ON 12/1/2022

Job Posting for Patient Services Representative at ient Services Representative at Gastro Health

Do you love to care for patients in a warm and welcoming environment?

Gastro Health is currently looking for an enthusiastic full-time Patient Services Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy paid holidays per year plus paid time off.

Meet our Team:

Our Patient Representatives dabble in functions including customer service, telephone queue management, scheduling, insurance card verification, registration, co-pay collections, and end-of-day closure procedures.

Here are some of the duties you will be responsible for:

  • Ensure that all provider schedules are appropriately populated, telephones are responded to within established protocols, and complete registration information is verified during each patient encounter.
  • Respond to patient inquiries via telephone and digital messaging in a courteous efficient manner.
  • Appropriately schedules appointments meeting the needs of patients and the physician’s schedule.
  • Serve as the “liaison” for the patient’s medical care by streamlining all patient-physician communications.
  • Facilitate patient check-out, communicate test results and update electronic medical records as needed.

Minimum Requirements

  • High school diploma or GED equivalent
  • Medical terminology knowledge required

Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.

We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.


  • This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
  • We are growing rapidly and support internal advancement
  • We offer competitive compensation


  • 401(k) retirement plans
  • Profit-Sharing
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Disability insurance
  • Pet insurance

COVID-19 considerations:

Temperature checks at check-in, mask worn while on-premise, and hand sanitizing stations throughout the building.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!

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