What are the responsibilities and job description for the Deli/Bakery Manager position at IGA?
Overview
To supervise and ensure that Floco Foods customer service, merchandising programs, and departmental operation is maintained in the deli/bakery department.
Responsibilities
1. Ensure customers receive polite, friendly service from the deli/bakery department staff. 2. Achieve budgeted sales, shrink and profits for the deli/bakery department. 3. Maintain desired level of inventory and supplies. 4. Operate the department according to merchandising and operational guidelines and programs. 5. Ensure the quality of product for sale meets Floco Foods standards. 6. Maintain sanitation and safety throughout the department according to Floco Foods standards. 7. Provide guidance, orientation, training and feedback to ensure deli department employees achieve satisfactory performance standards. 8. Perform product preparation, receiving, ordering, stocking and customer service as necessary to achieve standards. 9. Maintain department’s labor budget and scheduling standards. 10. Perform all other duties as assigned by management. 11. Performs PA announcements.
Qualifications
1. Friendly, outgoing personality. 2. Ability to work well with others. 3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally. 4. Ability to read and understand information and direction. 5. Knowledge of deli operations. 6. Ability to supervise people including training and development. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. 8. Effective communication, customer service and selling skills. 9. Must be at least 18 years old. 10. Ability to bend, kneel and stand for extended periods of time. 11. Ability to communicate effectively with Store Manager and Merchandiser. 12. Ability to work well with computers.
