What are the responsibilities and job description for the Slot Attendant II - RTIA (Reno, NV) position at IGT?
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Responsibilities
IGT is seeking our next customer-service oriented leader! We are on the look-out for a Slot Attendant to attend to our slot machines in the Reno-Tahoe Airport and to build awareness for the customer of your presence for those who are traveling to and from the Reno-Tahoe Airport. Work four 10-hour shift schedule (swing shift) each week. Responsible for activities and scheduling of cashiers. Verification of vault and change bank inventory. Coordination and verification of Jackpot and fill payments. Review customer disputes. Perform minor machine repair.
Qualifications
This position must be able to work four, ten-hour shifts, including weekends.
- High school diploma
- Previous supervisory experience
- Experience with MS Word and Excel
- Basic math skills required
- Good written and verbal communication skills
- Excellent customer service skills
- Minimum of 6 months to 1-year experience in gaming operations
- Must be able to lift 50lbs regularly
- Must be able to stand a full 10-hour shift
- Must be able to work overtime as needed
- Must be at least 21 years old
- Must be able to obtain a gaming card upon employment
- A security investigation will be conducted
- Must be bondable
Keys to Success
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.
