What are the responsibilities and job description for the Technical Writer III position at IGT?
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Responsibilities
The Technical Writer creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia or web-based publication.
- Write technical documentation for casino systems software products, including Release Notes, Installation Guides, API, and references.
- Gather and interpret complex technical information for technical and non-technical audiences.
- Manage documentation tasks for multiple products simultaneously.
- Work closely with subject matter experts in a collaborative, Agile environment to ensure accuracy and completeness of content.
- Build effective and productive relationships with peers and stakeholders.
- Adhere to established documentation standards and processes.
- Remain flexible for ad hoc documentation requests.
Qualifications
- Bachelor’s degree or relevant work experience. Degree in Computer Science, English, Technical Writing or equivalent preferred.
- 7 to 10 years of experience in technical writing.
- Must possess advanced skill level in MadCap Flare, MS Office 365 product suite, Adobe Acrobat Pro, SnagIt. Knowledge of Illustrator, Photoshop, CAD programs, HTML5, XML, CSS, Jira, and Confluence a plus.
- Experience working with CAD programs, hardware drawings, and BOMs a plus.
- Excellent organizational skills and a high level of interpersonal skills mandatory.
- Must be a self-motivated team player with demonstrated ability independently manage projects, tasks, and special assignments.
- Demonstrated ability to work in a fast-paced, demanding environment with minimal supervision. Must be able to provide a portfolio of relevant work samples.
- Casino systems experience preferred.
Keys to Success
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $53,800 - $129,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.
Salary : $53,800 - $129,500
