What are the responsibilities and job description for the Inventory Control Associate position at iHerb?
Job Summary:
Under general supervision, the Material Handler - Inventory is responsible for maintaining accurate records of all inventories. Handles all paperwork and follows all procedures to meet this goal. Verifies all orders received and shipped and ensures that the orders are properly accounted for in the company’s records. Accounts for all defective or damaged products and follows with appropriate corrective action. Manages and reconciles all cycle counts. The Material Handler – Inventory will have basic understanding of current Good Manufacturing Practices (cGMPs), safety and inventory procedures
Job Expectations:
Follow all Inventory and Safety Procedures
Loads and unloads trailers, scans merchandise, builds pallets and labels merchandise
Picks, packs and sorts products
Re-bags/Re-tickets, replenishes and/or stocks merchandise as needed
Verifies accuracy of production or location; may set or assign locations of products
Performs manual, computer or RF functions to enter data in systems
Performs count of product / reconciliations (count cycle)
Reviewing orders for fulfillment
Support of warehouse personnel with inventory issues and physical management of inventory
Participate in physical inventory counts
Inventory troubleshooting and research to complete customer order(s)
Analysis of inventory stock levels
Monitoring aging/usage levels of product
Review with Accounts Payable issues between invoices/purchase orders
Process damage claims and perform root causes analysis of issues
Updating computerized inventory records with use of Cubiscan machine
Communicating and assisting staff with inventory concerns
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Requires knowledge of inventory management procedures and general warehousing terminology and practices
Must pass basic mathematics and Excel test
Interpersonal and communication skills are important
Familiarity with warehouse and inventory management systems required
Accuracy and thoroughness required with great attention to detail
Equipment Knowledge:
Skills in mathematics, personal computers (Excel) and spreadsheets are required
Must be willing to be trained and certified on industrial powered equipment
Experience Requirements:
Generally requires a minimum of one (1) year of Inventory Control experience
Education Requirements:
High School Diploma or a combination of education and equivalent work experience.
Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 60 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Company uniforms, closed-toed shoes, casual work environment
Warehouse environment, may be required to wear safety equipment
Ability to work extended hours as required
Salary : $19 - $25