What are the responsibilities and job description for the 1st Shirt Server position at IHOP?
Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.
To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.
To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.
- Greeting, seating, and escorting guests.
- Providing menu recommendations and additional information.
- Upselling additional products when appropriate.
- Handle guest complaints in a timely manner and inquire about the quality of the dining experience.
- Taking orders using software, order slips, or by memorization.
- Communicating order details to the kitchen staff.
- Delivering food and beverages in a timely fashion.
- Delivering checks and collecting bill payments.
- Cleaning and maintaining the appearance of tables and tableware.
- Providing exceptional customer experience.
- Must showcase teamwork and communication skills.
- Must be able to handle money transactions responsibly.
- Must be able to multitask and act quickly.
- Must be flexible and ready to work in shifts.
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