What are the responsibilities and job description for the Assistant Manager position at IHOP?
Seeking to interview candidates for Assistant Manager positions within our organization to assist in the supervision of our restaurants.
Requirements:
- High school diploma, GED or equivalent.
- Must be ServSafe certified or maintain any other ANSI food safety certification.
- Excellent work ethic.
- Strong leadership skills with the ability to work in a diverse environment.
- Excellent conflict resolution abilities.
- Ability to remain impartial and maintain strict confidentiality,
- Previous supervisory experience, preferably within a restaurant.
- Must be able to work all shifts, including weekends.
- All management is required to work holidays.
The Assistant Manager position consists of, but is not limited to, the following duties:
- Addressing customer complaints efficiently and in a professional and courteous manner.
- Maintaining restaurant cleanliness and ensuring the adherence of all health and safety protocols.
- Maintain an overall management style that follows our organizations best practices.
- Work closely with General Manager to lead staff.
- Provide leadership and direction to employees.
- Accurately and efficiently complete tasks assigned by the General Manager.
- Assigning tables to wait staff.
Chris Pearce has been in the restaurant business since 1974 and has been with IHOP since 1987. In his tenure with IHOP he has been associated with some of the most successful IHOP Franchisees in the system. With that knowledge in hand he purchased his first IHOP in Richardson, Texas in June of 1998. He built an empire to 13 stores in 3 states. In 2012 Mr. Pearce won Franchisee of the Year for entire IHOP system. After downsizing at the end of 2013 Bottom Line Restaurants now operates 4 IHOP restaurants in Texas & Oklahoma.
