What are the responsibilities and job description for the Host/Hostess/Cashier - Cleveland TN position at Ihop?
IHOP in Cleveland, TN is looking to hire a full- or part-time Host to be on the front lines of our restaurant and ensure a quality dining experience for our guests. Would you consider yourself a customer service rockstar? Do you want to love your job and enjoy the benefits of a company that values and respects you? Would you like to work in a fun food service environment? If so, please read on!
This customer service position works a varied and flexible schedule and earns a competitive wage of $10 - $12 per hour, depending on experience. We provide awesome benefits, including medical, dental, vision, and paid vacation time for full-time employees. We are also providing our team with a new discount program that offers discounts on travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics. Additionally, our employees get free shift meals. If this sounds like the right food service opportunity for you to use your customer service talents, apply today to join our hospitality team!
ABOUT IHOP
Since 1958, IHOP has been the place where people can connect over breakfast, enjoy study breaks, grab a bite to eat before or after sporting events, and so much more. No matter what menu items our customers order, one ingredient is always a constant - a smile. In fact, smiles are so much a part of our culture that we changed our logo to include one. We know the shortest distance between two people is a smile. Our values of integrity, excellence, innovation, accountability, inclusion, trust, and community are ingrained in everything that we do, ensuring our customers always receive the highest quality of service.
When you work for IHOP restaurants, we encourage you to "be the pancake you wish to see in the world." Our team members are more than just traditional employees. They help create smiles for the future with their warm and friendly service. To show our appreciation for all the hard work that our employees do, we promote a supportive work environment that encourages building lifelong friendships and offers opportunities for professional growth.
A DAY IN THE LIFE OF A HOST
In this full- or part-time food service hospitality position, you promptly and cheerfully greet guests as they enter the restaurant and seat them as soon as possible. As needed, you maintain a waiting list. Making an effort to ensure a quality dining experience, you rotate seating stations and handle complaints as well as thank guests and invite them to return. Your friendly personality and professional impression keep our guests coming back for more and help you maintain work relationships.
Additionally, you answer the phone, take messages, and complete to-go orders while maintaining a high level of customer service. You also handle money in a responsible manner by maintaining guest checks. To ensure a pristine-looking restaurant, you perform restroom cleaning duties and reset tables by cleaning chairs, booths, and floors. As a team player, you are always happy to lend a helping hand wherever needed. You are happy to see your hard work pay off in your paycheck as well as the smiles on our guest's faces!
QUALIFICATIONS FOR A HOST
- Ability to effectively communicate with both guests and team members
- Willingness to learn
- Ability to work in a fast-paced environment
Experience with computers is helpful. Can you handle stress well? Are you a skilled multi-tasker? Can you maintain a positive attitude throughout the workday? Do you have a passion for providing unmatched customer service? If yes, you might just be perfect for this full- or part-time food service position in hospitality!
WORK SCHEDULE FOR A HOST
This hospitality position is full- or part-time and may include nights and does include weekend and holiday shifts depending on the needs of the restaurant.
ARE YOU READY TO JOIN OUR FOOD SERVICE TEAM?
If you feel that you would be right for this full- or part-time hospitality job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 37312
Salary : $10 - $12
