What are the responsibilities and job description for the Dispatcher position at ikmar Plumbing?
About us
ikmar Plumbing is a small business in Mesa, AZ. We are professional, agile, innovative and our goal is to Produce growth through customer service and quality workmanship .
Our work environment includes:
- Modern office setting
Responsibilities:
- Receive and prioritize incoming calls from customers and drivers
- Dispatch drivers to appropriate locations using GPS and fleet management software
- Coordinate and communicate with drivers to ensure timely and efficient delivery of goods
- Monitor driver progress and provide updates to customers as needed
- Enter data into computer systems accurately and efficiently
- Utilize GIS (Geographic Information System) to track driver locations and optimize routes
- Maintain clear and effective communication with drivers, customers, and other team members
- Ensure compliance with company policies, procedures, and safety regulations
Experience:
- Previous experience in logistics, supply chain, or transportation preferred
- Familiarity with phone systems and phone etiquette
- Strong data entry skills with attention to detail
- Proficient in using GPS technology and fleet management software
- Knowledge of GIS software is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent communication skills, both verbal and written
This position offers the opportunity to work in a dynamic and fast-paced environment. If you have experience in dispatching or logistics, possess strong communication skills, and enjoy working with technology, we encourage you to apply.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
Work Location: In person
Salary : $17 - $18