Route Specialist

Overview

ImageFIRST is the largest national linen provider specializing in the healthcare market. We provide laundry services to health systems, hospitals and outpatient facilities in all major U.S. markets. 

Responsibilities & Qualifications

Due to tremendous growth throughout the company, we are seekign a high quality professional with an enthusiastic spirit to join our team as a Route Specialist.  Starting pay is at $60k to $70k with a $1,000 sign on bonus.

RESPONSIBILITIES:

This is a position requiring the employee to establish, maintain and build strong customer relationships through responsive and creative service strategies 

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Knowledge: Practical insight specific to the textile services industry and operations
• Decision Making: Identify problem/root causes and develops alternative courses of action and makes decisions that are based on logic assumptions which reflect factual information
• Communication: Excellent oral, written, phone and face to face 
• Manage customer inventory
• Provide route relief to cover Route Driver's vacations
• Provide route relief to cover Route Driver call offs (flexibility)
• Provide additional route support as needed (Reroutes, additional volume etc…)
• Make special deliveries to customers
• Responsible for account maintenance
• Lead generation

MINIMUM QUALIFICATIONS:

• Minimum of 1 year experience with account management and ensuring customer satisfaction
• High School Diploma and/or some college coursework required
• Excellent verbal communication skills
• Minimal delivery or route experience
• Must be computer literate
• Clean driving record
• Ability to lift 50 pounds plus and push and pull carts of linen

Company Values & Benefits

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Tuition Reimbursement
• Referral Program
• Great company culture
• Collaborative team environment 

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.