Account Manager

Imagenet is a premier healthcare technology company that has taken medical claims processing and document management to new levels of service, security and efficiency. Our core business is helping our clients reduce costs and increase productivity by providing efficient document imaging, data validation, adjudication and on demand retrieval of documents and data.

The purpose of this role is to manage and grow a portfolio of existing clients by building and maintaining strong relationships with key stakeholders. Develop and execute account plans and strategies that align with client needs and business goals.

• Build and maintain strong relationships with clients by understanding their needs, goals, and challenges.
• Serve as the primary point of contact for clients, and proactively communicate updates, progress, and issues.
• Develop and execute account plans that align with client objectives and drive revenue growth for the company.
• Collaborate with internal teams to deliver projects and solutions that meet client expectations and exceed service level agreements.
• Monitor and report on key performance indicators (KPIs) to track account health, identify trends, and make data-driven decisions.
• Identify upsell and cross-sell opportunities, and work with clients to expand the scope and value of their engagement with the company.
• Develop proposals, contracts, and other documentation that accurately reflect client requirements and company capabilities.
• Manage the account financials, including forecasting, invoicing, and collections, to ensure profitability and financial stability.
• Participate in industry events, conferences, and networking opportunities to expand the company's reach and knowledge.
• Continuously improve account management processes, tools, and methodologies to enhance client satisfaction and retention.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 3-5 years of experience in B2B sales or account management, preferably in the technology industry
• Proven track record of achieving and exceeding sales targets and quotas
• Strong communication, negotiation, and presentation skills
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Self-starter with a strong sense of urgency and ability to work independently and in a team environment.
• Proficient in Microsoft Office Suite and Salesforce CRM

Job Type: Full-time

Pay: $120,000.00 - $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Tampa, FL 33618: Reliably commute or planning to relocate before starting work (Required)

Experience:

• B2B sales or account management: 3 years (Required)

Work Location: In person