What are the responsibilities and job description for the Hospitality Associate, Summer 2024 position at IMG Academy?
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy offers an innovative suite of on-campus and online experiences, providing growth opportunities for all student-athletes through:
The Hospitality Associate, Summer 2024 will be responsible for assisting all Academy guest with various needs and issues which may arise prior to and during their stay at the Academy.
Summer Hiring Timeline:
Get to know us better:
www.imgacademy.com
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Boarding school and camps, via a 600-acre state-of-the-art campus in Bradenton, Fla. (IMGAcademy.com)
- Online coaching via the IMG Academy brand, with a focus on personal development through the lens of sport and performance (IMGAcademy.com/Plus)
- Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches (ncsasports.org)
The Hospitality Associate, Summer 2024 will be responsible for assisting all Academy guest with various needs and issues which may arise prior to and during their stay at the Academy.
Summer Hiring Timeline:
- October 2023: Applications open!
- January – April 2024: Application review and interviews. Offers made on a rolling basis.
- May – July 2024: Start
- Greet IMG Academy guests upon their arrival, and direct them to the appropriate location.
- Prepare arrival packets for groups and individuals and verify daily packets are complete.
- Provide efficient and courteous service to each IMG Academy
- Maintain Hospitality e-mail and respond accordingly in a prompt manner.
- Check guests in and out of the Academy
- Communicate with appropriate staff for various customer needs.
- Assist with questions and/or problems pertaining to the students’ accommodations, programs and/or transportation.
- Manage cash register for dining hall and various goods.
- Conduct daily inspection of Hospitality area and lobby to ensure cleanliness and order.
- Schedule campus tours.
- Coordinates with Campus Life the return of lost & found items.
- Follows the prescribed opening and closing procedures.
- Act as a back-up to the phone operator.
- Adhere to all company policies, procedures and business ethic codes
- Other duties as assigned
- Ability to act quickly under pressure
- Proficient in Microsoft Office Suite, PowerPoint, Excel and Word
- Customer service experience
- Ability to multitask
- Detail Oriented
- Excellent written and oral communication skills
- Ability to act quickly under pressure
- Proficient in Microsoft Office Suite, PowerPoint, Excel and Word
- Customer service experience
- Ability to multitask
- Detail Oriented
- Excellent written and oral communication skills
- Bachelor’s degree in progress in business or related field
- Bilingual
- Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
- Should be able to handle outdoor temperatures for a reasonable period of time.
- Must be able to move around campus which includes gym, turf, fields, etc.
- Ability to work flexible hours to include nights, weekends and holidays is required
- Requires a background check upon offer
- Requires a drug check upon offer
Get to know us better:
www.imgacademy.com
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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