Team Member

Immersive Gamebox
Oakbrook, IL Full Time
POSTED ON 8/21/2023 CLOSED ON 9/21/2023

What are the responsibilities and job description for the Team Member position at Immersive Gamebox?

Description:

Location: The Red parking garage is the most direct walk from our venue. Park or take the elevator to the 5th floor and follow the walkway past California Pizza Kitchen.


The Job:

As a team member at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standard

Key Accountabilities:

  • Welcome all visitors to the space
  • Host and monitor teams through their experience
  • Ensure areas are clean and presentable
  • Keep up to date with bookings and queries
  • Maintain the equipment and technology
  • Answer visitor enquiries and promote the experience to passers-by
  • Communicate and cooperate with other venue staff and the wider team
  • Follow Health & Safety procedures
  • Optimistic, enthusiastic, and “can do” attitude
  • Strong sense of ownership, but understands when to escalate issues
  • Precise, organized, and attentive to detail
  • Thrives in a fast and changing environment
  • Calm under pressure. Able to troubleshoot and solve problems quickly
  • Commitment to efficiency and excellence - do things fast and right
  • Promote and maintain a positive and professional environment.

If you believe that you are the right candidate for this new and exciting role, and feel that you'll bring energy and enthusiasm to the team, apply today!

Experience Required:

  • Organized with a great eye for detail
  • Confident with computer and tablet technology
  • Positive attitude
  • Willing to work flexible hours
  • Excellent communication skills.
Benefits:
  • New and exciting concept, with an ambitious growth plan
  • A chance to test our games before the general public
  • Highly experienced Founders, Executive Team, and Investors
  • Bonus and incentive programs
  • Health insurance
  • Comprehensive Employee Assistance Programme (Self & Family).
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