Front End Supervisor

At Adams Fairacre Farms, we see everyday as an opportunity to share our unique shopping experience from the backyard to the kitchen table. At the heart of Adams is a friendly, knowledgeable staff, dedicated to helping you get what you need and find what you love. Family-founded and deeply rooted in the community since 1919.

General Purpose:

The Front End Supervisor’s main purpose is to supervise and train cashiers and to run the floor in the manager’s absence in addition to all the responsibilities of a regular cashier. 

FLSA Status: Non-Exempt 

Job Description:

• Ensure that each customer receive outstanding customer service by providing a customer-friendly environment, which includes greeting and acknowledging customers and thanking them for shopping at Adams 
• Learn all front end procedures 
• Ensure that the customer is the priority and that there are no lines 
• Make sure all cashiers remain at their registers to be ready for customers 
• Train new cashiers on registers and set an example of how to lead 
• Create break list to ensure adequate coverage for the floor 
• Handle returns and customer complaints if necessary 
• Fill paper and plastic bags at each register 
• Make sure all produce and grocery returns are put away 
• Keep area clean, empty garbage, and wipe down belts 
• Sweep floor and replenish drawers with utensils and tapes  
• Check prices at beginning of shift 
• Carefully bag goods for customers 
• Be familiar with store (location of all departments) 
• Be willing to perform extra duties such as stocking shelves, cleaning, etc, as well as to perform as a cashier and ring out customer as required 

Physical Requirements:

• Must be able to lift approximately 25 lbs. 
• Stand in place for long periods of time 

Mental/Reasoning Requirements:

• Must be able to process media control accurately 
• Be polite, courteous & patient with each customer 
• Ability to memorize codes of products 
• Basic math skills 
• Demonstrate leadership and respect to all cashiers 
• Communicate effectively with customers, co-workers, and managers 

Disclaimer:

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.