Conference Specialist

As a Conference Specialist, you will provide white-glove service to our clients by leading, monitoring, and processing audio, video, and web events which include high-profile quarterly investor relations calls, company merger announcements, and medical education events. This involves interaction with C-Suite executives as they prepare for their event and live event moderation. After event conclusion, you will generate post-event analytics that will be sent to clients with statistics of their conference.

This full-time position can lead to expansion to other departments of the company (Media post-production, Web coordinator, Scheduling) to continue growing your skills and capabilities.

Requirements:

· Bachelor's Degree

· Excellent customer service skills

· Phone etiquette with a strong, clear speaking voice

· Proficiency in Microsoft Office products (Excel, Outlook, etc)

· Ability to handle multiple tasks efficiently and calmly while meeting deadlines

· Excellent time and task management skills

· Assist clients with troubleshooting during live events

· Positive, self-motivated team player

Preferred Qualifications:

· Able to accommodate a flexible work schedule during peak-periods

· Strong Internet and Web technical skills

· Basic Photo Editing Software experience (Photoshop, GNU Image Manipulation Program, etc) a strong plus

· Basic Audio Editing Software experience (Audacity, Goldwave, etc) a strong plus

· Experience with Streaming Media, Live A/V production a strong plus

· Basic knowledge of HTML, CSS a strong plus

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Glen Rock, NJ 07452: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: Hybrid remote in Glen Rock, NJ 07452