Manager, Customer Program I

Incora (a merge of 2 great companies': Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.

With a strong foundation in the aerospace and defense markets, we also utilize our expertise to serve industrial manufacturing, marine, pharmaceuticals, and beyond. We manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services.

We pride ourselves on offering:

* Industry-leading capabilities

* Innovative solutions

* Greater customer value

* Trusted supplier relationships

* Business growth and operational efficiency

Our people make us unique, and we offer an Outstanding Employee Experience.

We live by our values; Courage, Collaboration and Commitment and are proud to add real value to our customers' businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.

This exciting opportunity

The Customer Program Manager is accountable for leadership in the areas of administration, infrastructure, and the development of efficiencies, process improvements and personnel, in support of a JIT Forward Stocking Location(s) (FSL). Additionally, you will be ensuring streamlined operations, facilities organization, and competent personnel, in strong support of internal and external partnerships.

You will need to

• Continuously promote positive relationships with customers and suppliers to achieve the best exposure in the market.
• Direct Program operations, including inventory/stocking strategy for JIT FSL(s) to maintain optimal levels to support the Contract(s).
• Develop a path to facility the workflow and strategies to manage a consistent and timely flow of inventory, in direct response to customer specifics and ship date requirements.
• Manage the department staff to ensure a high-level of service to customers towards goals and objectives.
• Coordinate and ensure all team members are provided with managerial support and guidance to facility teams, offering effective administrative guidelines, clear work instructions, policies, and procedures.
• Implement, oversee, and document the training of all AS9100 requirements and Quality Work Instructions for existing, as well as new process improvements and customer-specific requirements.

A bachelor's degree or a combination of education and experience related with sales, distribution, and inventory management. Also supply chain and logistics previous industries will be a plus. You will be able to add value to our contracts teams through your expertise and ensure that the strategic objectives of the Program are developed, implemented, and consistently executed to provide error-free, on-time delivery of high-quality products and optimum program profitability.

You will have the ability to provide excellent customer service/and real-time problem-solving strategies Supervisory experience is required, process management experience, knowledge of ISO9001 and AS9100.

This position also requires the ability to pass a physical as well as proof of a clean driving record - DOT MVR. Eligible applicant must have a state issues Driver's License.

What will you also need?

Fantastic critical thinking and business acumen application is required, teamwork, organization skills. Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

* Courage Take ownership for issues and problems.

* Collaboration Share knowledge and experience with others

* Commitment Focuses on exceeding customer expectations, delivering right first time with zero defects.

In return we will offer

An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

So, if you feel you have all of this, and even more, apply now.

Access to certain of the Company's products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to "U.S. Persons," which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; and therefore, employment is limited to applicants who meet this "U.S. Person" requirement. Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

For US applicants: Incora may be required to comply with the White House E.O. 14042 and the Safer Federal Workforce Task Force issued COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors. Under these requirements, all new employees will be required to comply with the vaccination mandate (full vaccination for COVID-19), and/or have an approved exemption for medical or religious accommodation.