What are the responsibilities and job description for the Spa Manager position at Indio Spa?
Busy Boutique Spa is looking for a Spa Manager with extensive Spa experience who wants to be a part of a growing business. Salary plus commissions based on percentage of increased revenue and expansion of clientele. Minimum two year experience a must.
Responsibilities:
- Oversee the day-to-day operations of the spa, ensuring smooth and efficient functioning
- Manage and supervise spa staff, including receptionists and therapists
- Develop and implement spa policies and procedures to maintain high standards of service
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Schedule appointments and manage the spa's booking system
- Maintain inventory of spa supplies and products, and place orders as needed
- Monitor and control expenses to ensure budget compliance
- Collaborate with marketing team to develop strategies to attract new clients and retain existing ones
- Conduct regular staff meetings to communicate updates, provide training, and address any issues or concerns
Qualifications:
- Proven experience in a similar role, preferably in a spa or hospitality industry
- Strong organizational and time management skills to effectively handle multiple tasks simultaneously
- Excellent phone etiquette and communication skills to interact with clients and staff
- Proficient in administrative tasks such as scheduling, record keeping, and inventory management
- Knowledge of market trends in the spa industry to stay competitive and offer innovative services
- Basic math skills for financial management and reporting purposes. Excel/Word & Spa Software experience
We offer competitive compensation based on experience. Join our team as a Spa Manager and contribute to creating a relaxing and rejuvenating experience for our valued clients. Apply now!
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- Employee discount
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- S: 2 years (Preferred)
Work Location: In person
Salary : $23 - $0