Lab Services Technical Specialist

The i-Health Laboratory Services Technical Specialist is responsible for the technical oversight of laboratory testing validations, quality control, daily workflows, testing results, equipment management and LIS implementation. We are seeking a motivated and positive laboratorian who works well independently and, in a team, setting. This individual must also demonstrate excellent trouble shooting skills, clinical laboratory expertise and possess the qualities needed to build a positive work environment and organizational culture.

Must encompass the skills and qualities to adapt well with change. Have the desire for professional growth and development in an organization. Work well in small to medium sized work groups. Come and be part of a new and exciting laboratory opportunity in the Twin Cities.

This is a day shift position. No weekends or holiday hours.

Essential Functions:

• Oversight of the technical operations and workflows.
• Test menu selection and validations.
• Quality control and assurance.
• Utilize lean concepts to determine operational workflows.
• Perform testing and review results.
• Primary trainer for all employees.
• Equipment maintenance and inventory management.
• LIS technical expert for test menu, resulting and instrument connectivity.
• Develop and implement policies and procedures.
• Assist in the development of a Quality Management System.
• Establish professional relationships with vendors, clinical staff, clients and key stakeholders.
• Have a clear understanding and working knowledge of CAP, CLIA, OSHA, and HIPAA.
• Any and all other duties as assigned.

Education and Experience Requirements:

• Minimum of a bachelor’s degree in medical laboratory science, biology or related field.
• A current certification as a Medical Technologist by ASCP or equivalent professional organization. Preferred Generalist.
• Minimum of 5 years’ experience in a high complex clinical testing laboratory. Prefer 8 years or more.
• Experience in Chemistry, Immunoassay, Hematology and Molecular Diagnostics testing preferred.

Essential Requirements:

Ability to:

• Understand diverse work groups and have the ability and desire to impact an organizational culture in a positive manner.
• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision

Performance Expectations – i-Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic/office/surgery center setting

Notes

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.