Senior Professional Services Consultant

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. 

The Senior Professional Services Consultant is a core member of the Professional Services Organization. The Professional Services team is tasked with the configuration and deployment of Infoblox appliances and solutions and may include up to 75% travel within the region. The Professional Services Engineer’s role focuses on the successful configuration of the Infoblox solution to meet the specific business requirements for an individual customer, including data migration from existing solutions

To be successful in this role, the Senior Professional Services Consultant must be a team player as well as an individual contributor. Whether working independently or as part of a team, individuals in this role must be able to successfully complete deliverables and meet or beat expectations within designated timeframes, as defined by a project plan. Successful candidates will have a strong foundation of excellent technical skills enhanced by a clear devotion to serving and satisfying customers.
 
What you’ll do: 

The Senior Professional Services Consultant is responsible for developing a basic understanding of the general business requirements supported by the Infoblox solution. Successful configuration of the Infoblox system to meet client needs also calls for an ability to quickly grasp client-specific current solutions for DNS and DHCP.
 
Additional responsibilities include:

• Migrating data from the customer’s current systems and the Infoblox solution, as needed
• Identifying and documenting the critical success factors for project
• Documenting key project stakeholders
• Developing data mapping and transformation methods using Python and other UNIX tools
• Develop comprehensive implementation plans designed to migrate customers from their current architecture to their new Infoblox architecture
• Performing pre-migration testing and implementation process validation
• In this capacity, the Senior Professional Services Consultant is expected to be flexible to work with different data sources/destinations, requirements, tools, etc.
• DevOps / API Ops Experience is a plus

What you’ll bring: 

• 3 years of experience deploying/managing DNSD/HCP in a corporate enterprise environment
• Deep knowledge of DNS and DHCP protocols
• Experience and understanding DNS and DHCP implementation on UNIX
• Experience with Infoblox or other IPAM products
• Thorough knowledge of writing and using Python
• BSCS or equivalent degree with 2 years of application development or integration experience
• Strong communication skills, including both oral and written communication
• Ability to communicate clearly and effectively with internal groups (Professional Services, Engineering, Sales) as well as with customers
• Proven experience to work as part of a team of consultants and delivering on one or several projects simultaneously
• Self-starter and able to work independently while also able to share responsibilities, ideas, and other information

We’ve got you covered: 

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. 

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location… 

• Onsite massages, clubs, farmers market, and fitness classes
• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities, seating, and courtyard BBQ
• Dog Park and pet-friendly programs
• Newly remodeled offices with state-of-the-art amenities 

Why Infoblox? 

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.

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