What are the responsibilities and job description for the Systems Adminsitrator position at InfoMC?
InfoMC is an equal opportunity employer with a generous compensation plan.
Highlighted benefits for being a Team member:
- Excellent earning potential with qualifying annual bonuses
- Health, Dental and Vision Plan
- Weekly in-office yoga classes
- Monthly lunch provided, fresh fruit, dry snacks available daily
- Life insurance, short- and long-term disability
- 401(k) retirement savings plan
- Paid holidays and vacation
- Gym on premises
- Community volunteering opportunities
- Conveniently located in the heart of Conshohocken, PA; adjacent to the Conshohocken train station for SEPTA Regional Rail Line
- Conveniently located near the 130-mile Schuylkill River Trail
The following are the general Required Competencies for all positions within InfoMC:
- QUALITY & PRODUCTIVITY – Provides high quality services, processes and programs while consistently seeking ways to improve outcomes and enhance the organization. Meets or exceeds goals and objectives and consistently engages in productive work effort requiring minimal direction from manager.
- PROFESSIONALISM – Demonstrates self control by maintaining composure in difficult situations; deals calmly and effectively with stressful situations. Projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the organization.
- ACCOUNTABILITY – Demonstrates a commitment to the position and accepts responsibility for personal actions. Comes to work on time and ready to work.
- COLLABORATION & TEAMWORK – Supports a positive team environment in which employees participate, respect and cooperate with each other to achieve desired results. Builds and sustains cooperative working relationships and demonstrates a positive attitude in work assignment and interaction with others.
- COMMUNICATION – Expresses self in a knowledgeable, coherent, and professional manner. Works to resolve conflict and promotes an open and honest environment for feedback and constructive criticism.
- LEADERSHIP – Provides direction and motivation and sets an example through open communication and modeling best practices. Provides appropriate advice, on-going feedback, support and resources to improve effectiveness of individuals and departments.
InfoMC is a fast-paced, growing company, which provides integrated care management, utilization management and care coordination solutions to payers, health plans, and provider organizations. At InfoMC, we believe it is possible to directly improve healthcare delivery, reduce costs and optimize outcomes through the use of technology. It is this belief that motivates us to develop innovative, state of the art utilization and care management technology designed to enable care teams to address physical and behavioral health conditions, social determinants of health and long term services and support needs, for high-risk and specialty populations. Our member-centric approach offers integrated technology solutions that enhance interaction between payers, providers and consumers.
The role of the Systems Administrator is to execute on the design, installation, and connectivity of computer systems, network infrastructure, and AWS cloud-based services to ensure operational stability of the Company’s IT Systems. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, cloud services and communication links. This role is also responsible for maintenance/management of the Company’s data center, disaster recovery or offsite facilities, telephony and security systems, and other electronic infrastructure.
The successful candidate for this position will be someone who has worked in a healthcare-focused, SaaS/product-based organization, and can manage and maintain infrastructure and environments for both client and internal networks. You are a constant-learner and strive to set a great example for the team where developing and contributing to a healthy, positive culture is important to you. You are serious about your work and your career and get satisfaction from working on a team that compliments and supports each other.
Responsibilities:
- Administer core systems and applications: Office 365, Active Directory, SCCM, SCOM, Hyper-V, etc.
- Administer user accounts, permissions, and access rights in Active Directory.
- Configure and manage AWS: VPC, EC2, S3, IAM.
- Manage and ensure effectiveness of servers, including e-mail, print, and backup servers.
- Support various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization, trending, capacity planning, and costs.
- Perform change control and device configuration management activities on all responsible network equipment. Includes detailed documentation.
- Practice asset management, including maintenance of system component inventory, life cycle management and related documentation.
- Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configurations for the core network and customers.
- Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
- Provide on-call after hours and weekend support to provide expert recommendations for troubleshooting issues.
Qualifications:
- Bachelor’s Degree in Computer Science, Information Systems, or other related field; or equivalent work experience.
- Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Office 365, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery.
- Ability to write scripts in a language such as PowerShell, Python, etc.
- 3 years of AWS experience in system administration.
- Hands-on experience troubleshooting hardware and software.
- Solid interpersonal, written, and oral communication skills.
- Health Care IT experience is a plus.
- Local Candidates ONLY – Conshohocken, PA (Suburb of Philadelphia Metro Area).
Physical Demands:
- Light work: this position involves sitting, standing and/or walking. Position requires the ability to frequently exert up to 10 lbs of force to move objects. Ability to lift to 10 lbs. will be required on occasion.
- The following physical movements are required at most times: balance, feeling, grasping, kneeling, reaching, standing, crouching, hearing, lifting, repetitive motions, talking.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
InfoMC is an equal opportunity employer. Please note that due to COVID, all positions are temporarily remote.
Please send resume and salary requirements to resumes@infomc.com.