Product Manager

Who we are:

There's no such thing as a typical Informa colleague...And that's how we like it. We're a diverse Group, with over 10,000 colleagues working in many different roles in one of six Divisions and in over 30 countries. Each of us brings something different, a unique set of abilities, experience and knowledge. It's what makes us who we are. All our businesses and offices share a culture based on respect and inclusiveness, and a working environment that is enjoyable, stimulating, rewarding and supportive for colleagues. One that enables everyone to fully participate in the life of the Group and its ongoing, sustainable growth.

As a division of Informa, a FTSE 100 company, Informa Markets provides customers and partners around the globe with opportunities to engage, experience and do business through live, virtual and hybrid events, specialist digital content and actionable data solutions. People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000 colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe.

Using our industry insight, comprehensive portfolio of markets, content and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish.

What we're looking for:

The Product Manager, a key role within our Product Management team of the NAB (North America Business) Technology and Transformation department, will embark on in-depth investigations into our industry sectors to identify customer requirements and address their obstacles with first-rate products and cutting-edge solutions that bolster Informa Markets value proposition. In collaboration with the Product, technology, and Program Solutions leadership, internal teams (marketing, sales, and commercial leadership), as well as our vendor partners, this role is instrumental in delivering strategic solutions that unify suppliers, buyers, and service providers for our industries.

Harnessing the opportunity to truly transform industries, this is your chance to play a pivotal role in shaping the digital future of Informa Markets, working at the intersection of technology, innovation, and business. We're looking for those that are excited to step up to the challenge of a diverse portfolio of product value streams and ready to make your mark in a dynamic environment, where your ideas have the power to create impact on a global scale.

Role Accountability and Duties:

Strategic Development & Execution

• Collaborate with senior leaders within the Technology & Transformation department to formulate a product roadmap, ensuring timely delivery of high-impact features to the market.
• Expand the roadmap and product strategy across a diverse range of industry verticals, prioritizing revenue generation and customer experience enhancements.
• Establish marketplaces to aid businesses in discovering new products and suppliers, while assisting suppliers to promote their offerings effectively to their target audiences.

Research & Insight Gathering

• Merge a strong understanding of product management frameworks with a curiosity about various industries, their businesses, and the challenges they encounter.
• In partnership with the Research and Design teams, frequently engage with customers, both internal and external, using methods ranging from personal interviews to surveys and prototype testing, to gather insights.
• Collaborating with the Research and Design teams, synthesize these insights to derive key customer desires and needs, using this understanding to steer product strategy and decisions.
• Investigate industry trends, customer preferences, and competitor movements to inform future development.

Planning & Cross-functional Collaboration

• Set clear objectives, ensuring what is developed and rolled out is both valuable and viable.
• Utilize performance metrics and user feedback to guide the continuous enhancement of IM's products and services.
• Facilitate and lead requirements gathering with key stakeholders, translating business needs and customer drivers into detailed product requirements.
• Work closely with Scrum teams, at times taking on the Scrum Master role, to ensure effective and efficient implementation, continuous communication and fostering a culture of collaboration and transparency across multiple business and technology units.
• Manage project uncertainties, complexities, and interdependencies in an organized and structured manner.
• Collaborate on the development of documents, training presentations, and other essential go-to-market items for internal teams, ensuring successful rollout and adoption of new products and enhancements.

What you bring to the team

• 3 years of hands-on product management experience, adept at working closely with various cross-functional stakeholders.
• Expertise in creating and implementing comprehensive product roadmaps.
• Proficiency in data analysis and visualization tools such as SQL, Excel, Power BI, or Tableau.
• In-depth understanding of agile development practices, with proven success in iterative product development culture.
• Passionate about enhancing customer experiences, complemented by strong skills in customer interviewing and needs analysis.
• High emotional intelligence, capable of forging genuine and trustworthy connections with stakeholders, influencing them without direct authority.
• Pragmatic Marketing or Product Ownership certification is advantageous, but not mandatory

We offer:

• The salary range for this position is $119K-$140K/YR, depending on experience.
• Work-life balance
• Generous PTO policy and paid volunteering days
• Health and Wellness Benefits (medical, dental, vision, life, and others)
• 401k, Matching Contributions & Employee Stock Purchase Plan
• Training & Development - LinkedIn Learning, Certification & Mentoring, Talks & Coaching
• Mission-driven culture with passionate, professional colleagues
• Seasonal social and charitable events
• Travel & participation in industry-leading events
• Additional discounts through various partnerships

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.