Account Manager

Infosec believes knowledge is power when fighting cybercrime. We help IT and security professionals advance their careers with skills development and certifications while empowering all employees with security awareness and privacy training to stay cyber safe at work and home. It’s our mission to equip all organizations and individuals with the know-how and confidence to outsmart cybercrime. 

At Infosec, you’ll be surrounded and supported by a bright team – endlessly curious, eager to try new ideas and ready to roll up their sleeves together. Our inclusive values and open-door philosophy are rooted in the belief that great ideas come from everyone. Your voice matters here! As a quickly growing and stable company, you’ll find plenty of opportunities to start or build your career. We’re all about inspiring, recognizing and rewarding employees to be successful.

Account Manager

Your role

An Account Manager's responsibilities include maintaining business at current accounts and driving new business development for current and target accounts as well as developing long-term relationships and connecting with key business stakeholders. Successful Account Managers will continuously work to identify opportunities for moving the client and company business forward with an emphasis on long-term growth and customer satisfaction. They will work hand in hand with our customer success team to ensure happy customers. 

Your responsibilities

• Be the primary point of contact for key decision-makers at assigned accounts and build long-term, cross-functional relationships within all levels of the organization
• Develop account plans defining the current situation analysis, unique value offering, challenges/pain points, and determine effective penetration and sales growth strategies
• Understand the competitive landscape, market insights, and effectively communicate across key internal and external stakeholders
• Negotiate prices and agreements with customers that provide mutual value and protections
• Work with the Customer Success team & lead strategic business reviews with customers to review service, develop consensus on short- & long-term initiatives, and create new growth opportunities
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Your qualifications

• 5 years of sales experience (cybersecurity industry background preferred)
• Consultative selling with a hunter mentality, negotiation, and presentation skills are critical
• Demonstrated ability to communicate, present and influence credibly and effectively.
• Proven ability to manage multiple projects at a time while paying strict attention to detail and prioritization.
• Excellent listening and negotiation skills; Critical thinking and problem-solving skills.
• Confident self-starter, highly motivated, and able to thrive in a results-driven environment.
• Natural relationship builder with integrity, reliability, and maturity.
• Ability to prioritize among competing tasks.

Why you should join us

• Quickly growing, stable (16 years!) tech company
• Named to Madison Top Workplaces and Chicago's Best Places to Work
• Internal career path opportunities
• Competitive base salary and 401(k) with company match
• Health and wellness benefits (medical, dental, vision, FSAs, supplemental insurance, life insurance)
• Paid parental leave
• Paid time off for volunteer and charitable work
• Infosec Gives pledge — sharing 1% of our profit, product and time to impact communities around us
• Commitment to diversity and inclusion so all employees feel comfortable and confident bringing their whole selves to work

How to apply

If this sounds like the opportunity you’ve been looking for, apply right now! A real human being will review your application and get back to you if you’re a good fit. If you’re unsure or have questions, feel free to reach out to us at hr@infosecinstitute.com.

Infosec is an equal opportunity employer.