What are the responsibilities and job description for the Process Lead position at Infosys?
Process Lead
In the role of Process Lead, you will act as an expert for the project team to different stakeholders, ensure process compliances, resolution of escalations, track and report project status regularly and contribute to process improvements to sustain delivery predictability and meet client and internal commitments within the guidelines, policies and norms of the company.
In this role you will be responsible for client and team interactions, transition activities, floor operations, quality and process compliance, knowledge management, internal/external audits and process compliance
Responsibilities:
Basic
COVID-19 Considerations:
Vaccination required. Masks are required to enter the office. Extra screening, sanitation and disinfecting procedures are in place.
Work Remotely: This role is based out of Phoenix, AZ and is temporarily remote until company’s decision to return to office.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
In the role of Process Lead, you will act as an expert for the project team to different stakeholders, ensure process compliances, resolution of escalations, track and report project status regularly and contribute to process improvements to sustain delivery predictability and meet client and internal commitments within the guidelines, policies and norms of the company.
In this role you will be responsible for client and team interactions, transition activities, floor operations, quality and process compliance, knowledge management, internal/external audits and process compliance
Responsibilities:
- Identifying and driving opportunities that ensure the program is setup to successfully to achieve our priorities and drive the growth in the businesses we support.
- This role will support Strategic Business Unit’s strategies and functions that position the org for success such as: supply chain strategy, inventory optimization, supply chain transformation, etc.
- Plans VMI program or projects to meet specific objectives or goals.
- Is a key interface with Strategic Business Units and the program.
- Works on problems/tasks in delivery of a specific product or service.
- Identifies tasks, determines dependencies, identifies, and assigns specific resources, communicates expectations to team members, obtains task effort and duration estimates from team members, and creates/tracks the project schedule.
- Assesses risk and identifies issues.
- Monitors progress against schedule.
- Coordinates resources with other functions.
- Reviews user and technical requirements for completeness and clarity.
- Requires thorough knowledge of business practices and procedures to perform nonrepetitive, analytical work.
- Provide solutions to a wide range of difficult problems.
Basic
- High School Diploma or GED equivalent
- At least 4 years of relevant work experience
- Possess a proven track record of turning strategy into action
- Supplier Communications
- Contracts & Negotiation skills
- Verbal and written communication skills
- Manages multiple projects across functional areas
- Operational excellence
- Business and financial acumen
- Data analysis / and Excel , Vlookups and Pivot tables
- Strategy to Action
- Problem solving
- Advanced excel skills
- Organizational savvy
- History of successfully managing programs/projects/processes.
- Tolerance of ambiguity
- SAP knowledge is a plus
COVID-19 Considerations:
Vaccination required. Masks are required to enter the office. Extra screening, sanitation and disinfecting procedures are in place.
Work Remotely: This role is based out of Phoenix, AZ and is temporarily remote until company’s decision to return to office.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
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