What are the responsibilities and job description for the Configuration Engineer position at InfoVision?
Title: Configuration Engineer
Location: Dallas, TX (Hybrid)
Role and Responsibilities
This position is for a Configuration Engineer responsible for producing building business processes, workflows, tasking and automation within a highly configurable framework for our clients in the Financial Services industry. Our company is looking to hire a motivated and experienced individual, working directly with a range of stakeholders including Customers, Vendors, internal IT staff, Sales, and the Business unit. The right person will need to demonstrate proficiency in:
• Provide system administration support of internal and customer-facing our environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Applying business process and workflow methodologies to customer problems and requirements
• Working hand-in-hand with customer aligned Business Analysts and Client Relationship Managers to configure all aspects to align with customer requirements and business objectives
• Using a mix of SQL, XML, and GUI driven tools, design, configure and implement customer data models and processes
• Create and manage custom objects, fields, formulas, rules, robotics, automation, tasking, workflow, and 3rd party integrations
• Coordinate and support third party integrations
• Work closely with product management and development to identify areas of improvement or custom development opportunities
• Demonstrating functional solutions to the customer
• Listening to and comprehending a customer's problems and needs in order to quickly pinpoint efficiency savings
• Sharing knowledge and create best practices to be used across all departments including Sales, IT, Executive Management and Support
• Establishing and maintaining excellent relationships with key external stakeholders
Qualifications
• 5 years’ experience administrating a configurable framework such as ServiceNow, SalesForce, or equivalent
• Proficient with writing and debugging SQL statements
• Proficient with XML
• Proficiency with Javascript and JSON a plus
• Experience troubleshooting SaaS based applications
• Experience with BMPS systems such as Pega or Tipco a plus
• Possess both technical and functional skills, i.e. capable of interpreting business requirements to technical application. Produces systems and workflow diagrams.
• Strong analytical and troubleshooting skills.
• Strong communication, effective listening, and collaboration skills.
• Experience with product design, integrated testing, migrations and implementation/release processes. Strong problem-solving skills
• Bachelor's Degree in Computer Science or Engineering, or equivalent working experience.
Thank you!
Raj Vemula
Director–Resource Development
raj.vemula@infovision.com
www.infovision.com
About the Company:
InfoVision
Industry:
Computer/IT Services
