Project Manager (Business Operations)

Job Description

Ingram Content Group (ICG) is hiring for a Project Manager (Business Operations) to contribute to our IngramSpark team in LaVergne, TN just outside Nashville.  In this role, you will partner with management to define and implement assigned project rollouts.  You will support the implementation of products and business initiatives having internal and/or external impact within IngramSpark Business Operations team.  These projects might include but are not limited to the integrating of new internal & external services, one-off projects, and managing long term projects presented to the Business Operations team by a variety of stakeholders. As the Project Manager, you’ll track the project’s progress, resolve issues and impediments, report statuses, and communicate the progress internally or externally to stakeholders.

Do you have experience working with publishers?  Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services.   It offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.  Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you! 

Required Qualifications:

• Bachelor’s degree in business or related field or directly related year for year experience
• 3 years’ experience leading projects, managing internal and external platform improvements, and product & services developments

Preferred Skills:

• Experience using Jira
• Experience using Project Management tools such as Trello, Zoho or similar

Key Responsibilities:

• Learns and understands how the IngramSpark client facing website interacts with internal systems and structures to speak intelligently to projects related to platform & service changes.
• Helps to define the scope of projects with internal stakeholders & develops procedures to fully
• Operates as a subject matter expert on new products and services offered by competitors and other general product information of interest to customers.
• Identifies, researches, & provides critical consideration to potential new products and services that promote long-term growth of the IngramSpark program.
• Manages all development projects related to IngramSpark’s book-building tool.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to local fitness centers for one low price - onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
  • Free advance copies available throughout our HQ in Greater Nashville
  • Discounted offers to self-publish with IngramSpark®!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish