Returns Processor

Job Description

Starting Pay:  $15/hour

Schedule:  Monday - Friday 7:00 am to 3:30 pm

Ingram Content Group (ICG) is hiring a Returns Processor to contribute to our Operations team in Fort Wayne, IN.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and warehouse facilities function at maximum efficiency.   Safety is a core value in our distribution environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

What You'll Need:

• 6 months of consecutive work experience.
• 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.
• Ability to successfully complete motorized equipment (forklift) certification process.

What You’ll Do:

• Obtains picking list or task group assignments, inputs order into production system, and gets cart.
• Pulls/ verifies correct number of each item from shelves based on the task assignment using paper, Radio Frequency (RF) or voice- activated processes and places books on cart.
• Scans order out of production when completed and pushes cart to the correct staging area.
• Determines the proper packing method for various size orders to arrange books in the most compact manner into corrugated cardboard boxes, t-boards, or flats according to allowable weights for method of shipping.
• Places shipping labels on boxes and verifies customer specific information.
• Verifies that orders are complete before shipping.
• Operates motorized equipment.

Qualifications

• 6 months of consecutive work experience.
• 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.
• Ability to successfully complete motorized equipment (forklift) certification process.

Additional Information

 Why You’ll Love Working for ICG:

• Casual dress code
• Convenient location
• Employee discounts up to 40% on book orders
• Eligible for health insurance & 401k on start date
• Paid time off available on start date
• Eligible for pay increase after successful completion of training period

 Schedule:

• Monday - Friday 7:00 am to 3:30 pm
• OT, including Sunday's when necessary

The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish