Integration Specialist - LIV

About Inhabit

Inhabit is a software company serving the residential and vacation property management industries. It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration. Powered by its diverse team of business leaders and industry experts, the company focuses on providing property management professionals more choice through its software ecosystems. Inhabit believes that property managers are central to the success of the residential and vacation housing markets and delivers products built to empower them, their investors, and communities. Inhabit’s private equity partners include Goldman Sachs Asset Management, Insight Partners, Greater Sum Ventures and PSG. These are committed to helping support the company's commitment to property management software solutions. To learn more, visit .

About LiveRez

With LiveRez by Inhabit growing vacation property management companies can level the playing field with the technology and support needed to scale their short-term rental business. By utilizing the innovative solutions within LiveRez, companies can improve property operations, and increase performance via lead management, leading distribution channels, and automation of routine tasks, leading to higher profits and reduced staff workloads.

Job Description Summary

LiveRez is looking for an experienced Property Management Software professional to step into the role of Integrations Specialist. The Integrations Specialist is critical to the success of LiveRez and will oversee the connection and support for all integrations. This is a new and expanding role for LiveRez and the chosen candidate will help mold this position to best serve our growing list of clients.

You will become an expert on LiveRez and each integrated app supported by our software. Connected apps include but are not limited to 3rd party booking channels, home automation, insurance providers, dynamic pricing, and CRM partners. This role is crucial to ensuring smooth onboarding and ongoing client success.

What You'll Do (Functions & Responsibilities)

• Learn LiveRez inside and out in order to best serve our clients based on their integrated app needs.
• Be the source of information for internal and external users of our integrated apps: how they connect, what they do, how they serve our clients, and how to onboard new clients onto each integration.
• Identify and help to solve any issues that may arise from an integration.
• Meet with clients during the onboarding process to determine their integrations needs.
• Implement client integrations and communicate with clients how to use each integration.
• Manage sometimes ambiguous and often complex client issues requiring help from other departments, who are all based remotely.
• Continue to follow trends in the vacation rental industry to see which new integrations LiveRez may want to partner with and alert the LiveRez team of new opportunities.
• Assist with existing client support tickets that pertain to integrations to understand issues better as they arise.

What We're Looking For (Minimum qualifications)

• 2 years of experience in property management software, preferably with account management experience and knowledge of the various integrated software platforms for a Property Management Software.
• Strong technical acumen and ability to learn complex software.
• Vacation Rental industry experience preferred.

Education Requirements

• Bachelor's Degree or comparable experience

Type

• Full Time, Salaried, Exempt

Location

• Remote

Benefits Include

• Competitive Pay
• Health Insurance: Medical, Dental, Vision and Prescription Plans
• Health Savings Accounts
• Flexible Spending Account
• Dependent Flexible Spending Account
• Critical Illness
• Accident
• Retirement Savings Plan (401K) with discretionary company match
• Short and Long Term Disability
• Company Paid $25,000.00 life insurance
• Supplemental Life and AD&D Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Vacation
• Paid Volunteer Time
• Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.