What are the responsibilities and job description for the Front Desk Associate position at Inn at Crestwood?
Responsible for assisting guests efficiently, courteously and professionally in all front desk related functions according to the standards set forth by the General Manager. A high standard of service and hospitality must be maintained at all times.
To provide positive memorable experiences for all our guests, vendors and employees with focus on providing highest quality of service.
**Company Values:** Authenticity, Accessibility, Comfort, and Adventure
**MAJOR DUTIES:**
-Answers phone, routes calls, takes messages and handles all incoming/ outgoing reservation requests.-Assists guests with check-in and check-out, and verifies bill with guest, post necessary charges, adjustments and payments.-Coordinates all room moves, late check-outs, and stay-overs to appropriate personnel.-Responds immediately and follow through on all guest requests and complaints.-The following skills are required: standing/walking , talking on the phone , computer operation, people skills, lifting up to 10 pounds.-Responsible for cash bank, daily paperwork, balancing audit and deposits.-Assists guests with questions and directions.-Is a sales representative! Tells our guests about our facilities:
Evenings and weekends are required.
Please email with a list of times you are available for an interview. We require weekend and evening availability for our Front Desk Team.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $13 - $15