Business Analyst/PM

Job ID: BL-10938-1

Hybrid/Local Business Analyst/PM with Project/Vendor/Procurement management, RFP, Criminal Justice Data Interface Standards, ADA/VRS/VRI/TTy/screen readers, EHR/HIPAA, Azure AD/SSO, Wifi/LTE/networking and correctional facility/jail knowledge Experience

Location: Columbia, SC
Duration: 12 months
Working Hours: 37.5 hrs/week

Skills:
Documentation/Language Business writing Yes 5 Advanced Within 2 Years 6 Years
Specialties Business Analysis experience to include data flow diagrams, requirements specifications, use case scenarios, and acceptance testing. Yes 1 Advanced Within 2 Years 4 – 6 Years
Specialties Experience in system analysis and information technology Yes 2 Advanced Within 1 Year 6 Years
Specialties Hardware Yes 1
Specialties Project Management Yes 3 Advanced Within 1 Year 6 Years
Specialties Telecommunications Yes 4 Intermediate Within 5 Years 2 – 4 Years
Specialties Systems Analyst No 1
Specialties SYSTEMS IMPLEMENTATION No 1
Specialties Understanding of IT development and implementation projects No 1

Additional Skills:
Familiarity with the following items will be helpful:
• security requirements in a correctional environment – monitored communication, restricted access to applications / networks, security fasteners, issues with contraband
• inmate call control systems – personal identification numbers, allowed calling lists, on / off schedules
• ADA issues – VRS, VRI, TTY, screen readers
• inmate request to staff / grievance process – informal resolutions, appeals, workflow
• inmate sick call submission – integration with Electronic Health Records system, HIPAA compliance
• inmate law library – access to Westlaw for legal research on the inmate tablets
• inmate messaging – authorized friends / family using a web site to exchange messages with inmates, searching, keyword flagging
• paper mail scanning – US mail scanned for delivery through the inmate facility messaging app
• facility messaging / notices – authorized staff sending messages / attachments to specific inmates or all inmates in an institution which may require acknowledgement prior to completion of tablet login
• role-based access control – varying permission levels depending on the staff’s job duties
• trust fund deposits and transfers – process for receiving and posting deposits to inmate trust fund accounts, and process for authorizing requests to transfer funds from the inmate trust fund to the vendor account for debit calling, messaging, and entertainment
• learning management systems – asynchronous delivery of educational content provided by various educational institutions with access restricted to their respective students, FERPA compliance
• 3rd party application listing – by host IP or URL
• investigative capabilities – automated correlation of contacts, trust deposits, etc with multiple inmates
• canteen ordering – process for adding items to shopping cart and transmitting to SCDC for fulfillment
• integration / interfaces between systems – passing demographic, housing assignment, trust balance, and class of service data to the vendor to control access to applications based on inmate custody or disciplinary sanction
• responding to subpoenas and FOIA requests – inmate video visitation / phone call detail records and recordings, message contents
• wireless networks – WiFi and private LTE networks for tablet access
• Azure AD – single sign on integration

Description:
SCOPE OF THE PROJECT:
THE SELECTED CANDIDATE WILL LEAD ENTERPRISE IT PROJECT FOR INMATE TABLE SYSTEM INCLUDING BUT NOT LIMITED TO:
1. WORK WITH ALL DIVISIONS TO COLLECT FUNCTIONAL REQUIREMENTS FOR PROCURING A NEW INMATE TABLET SYSTEM
2. WRITE RFP SOLICITATION FOR PROCUREMENT
3. MANAGE AND COORDINATE PROCUREMENT, LEAD AND OVERSEE IMPLEMENTATION, INCLUDING DEVELOPMENT OF NEW BUSINESS POLICIES

DAILY DUTIES / RESPONSIBILITIES:
1. WORK WITH ALL DIVISIONS TO COLLECT REQUIREMENTS FOR INMATE TABLET SYSTEM
2. EVALUATE REQUIREMENTS ACROSS DIVISIONS TO ENSURE INTEROPERABILITY AND CONTINUITY
3. UNDERSTAND THE INTERACTIONS BETWEEN SYSTEMS, APPLICATIONS, AND SERVICES WITHIN THE ENVIRONMENT, AND EVALUATE THE IMPACT OF CHANGES OR ADDITIONS.
4. WORK WITH CURRENT TABLET VENDOR AND SCDC STAFF TO UNDERSTAND BUSINESS, OBJECTIVES, AND COMPETING PRIORITIES.
5. DEVELOP ROAD MAP FOR APPLICATIONS AND FUNCTIONALITY TO BE ROLLED OUT BY VENDOR, ALIGN DEVELOPMENT PLANS, AND ENSURE EFFECTIVE INTEGRATION WITH RELATED INTERNAL AND EXTERNAL INFORMATION SYSTEMS.
6. ANALYZE SYSTEMS AND PERFORM USABILITY TESTING TO ENSURE PERFORMANCE AND RELIABILITY, SCALABILITY, AND SECURITY REQUIREMENTS ARE MET.
7. WORK WITH PROCUREMENT TEAM IN DEVELOPING COMPLETE SOLICITATION FOR TABLET SYSTEM
8. PARTICIPATE IN THE EVALUATION OF PROPOSALS FOR TABLET SYSTEM
9. MANAGE AND OVERSEE IMPLEMENTATION OF NEW SYSTEM
10. MONITOR TECHNOLOGICAL ADVANCEMENTS TO ENSURE THAT SOLUTIONS ARE CONTINUOUSLY IMPROVED, SUPPORTED, AND ALIGNED WITH INDUSTRY AND AGENCY STANDARDS AS WELL AS EMERGING BUSINESS REQUIREMENTS.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• EXCELLENT PROJECT/VENDOR MANAGEMENT SKILLS
• EXPERIENCE LEADING INTERNAL REQUIREMENTS GATHERING /STAKEHOLDER SIGNOFF/ CONSENSUS BUILDING
• ABILITY TO CONCEPTUALIZE NEEDED CHANGE AND INITIATE APPROPRIATE ACTIVITIES TO MOVE FROM CONCEPTS TO IMPLEMENTATION.
• KNOWLEDGE OF PROJECT MANAGEMENT PRINCIPLES AND METHODOLOGIES.
• ABILITY TO EFFECTIVELY PLAN AND PRIORITIZE WORK ACTIVITIES TO MEET ORGANIZATIONAL GOALS, SCHEDULES, AND DEADLINES.
• ABILITY TO MAKE PRESENTATIONS AND PREPARE REPORTS.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• KNOWLEDGE OF CORRECTIONAL ENVIRONMENT AND THE USE OF TECHNOLOGY WITHIN
• UNDERSTANDING OF CRIMINAL JUSTICE SPECIFIC DATA INTERFACE STANDARDS.
• KNOWLEDGE OF WIRELESS NETWORKS – WIFI AND PRIVATE LTE FOR TABLET CONNECTIVITY
• KNOWLEDGE OF AGENCY NEEDS AND ABILITY TO INTERPRET RULES AND REGULATIONS.
• ABILITY TO WORK WITHOUT SUPERVISION WITH COMPLETE LATITUDE FOR INDEPENDENT JUDGMENT.

REQUIRED EDUCATION:
BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY RELATED DISCIPLINE WITH 7 YEARS OF IT PROJECT MANAGEMENT EXPERIENCE.