Field Engineer

Innova Solutions is hiring for a Field Engineer.

Position type: Full-Time - Contract
Location: Boston Massachusetts 02128
Duration: 12 Months

As a Field Engineer you will:

• Responsible for a broad scope of operational support and install move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
• Provides service and customer support during field visits or dispatches.
• Diagnoses errors or technical problems and determines proper solutions.
• Produces timely and detailed service reports. Documents processes. Collects and analyzes performance data to provide technical assistance.
• Ties workflow to schedule. Accurately documents solutions related to complex issues.
• Creates workaround procedures when standard procedures have failed and ensures issues are resolved.
• Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Builds positive relationships with customers.

The ideal candidate will have:

• IT FE Qualified
• Availability to work Shifts as early as 4AM, and End as late as 8PM, Weekends may also be required.

There is a possibility of some overtime.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you!

PAY RANGE AND BENEFITS:

Pay Range*:$28 -$31 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

American Cybersystems, Inc is acting as an Employment Agency in relation to this vacancy.

Benefits:
401K, Employee Events, Life Insurance, Long Term Disability, Medical, Dental and Vision, Paid sick days

About the Company:
Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. 

Company Size:
10,000 employees or more

Industry:
Computer/IT Services

Founded:
1998

Website:
https://www.innovasolutions.com/