What are the responsibilities and job description for the VIKING position at Innovative IDM, LLC?
Job Details
The Viking Pathways Program is our training program to build our next generation of Field Service Technicians (FSTs) and Field Service Engineers (FSEs). You'll shadow-train with our senior FSTs and FSEs on real customer service calls. You'll also gain a proven understanding of electrical schematics, PLC programming and AC drive commissioning and programing. You'll work and train in our UL508A panel shop and in our industrial electronic repairs depot, with hands-on experience at every stop.
The goal: To launch your solo career as a Field Service Tech or Engineer. Don't worry, solo doesn't mean you won't have help. You have a team of customer service pros to back you up by doing paperwork, billing, parts procurement and more support activities. Did we mention our really cool company culture? Inclusive, energetic, fun, casual and CUSTOMER FOCUSED.
Successful participants in the Viking Pathways Program are self-starters, take initiative, possess a teamwork mentality and pursue self-learning via our vendors' webinars, manuals and online content. They also should thrive in a casual, fun and open atmosphere -- and have a servant attitude.
