Administrative Assistant

Reports To: Community Manager

Summary of Role: Provides administrative and customer support

Work Hours: Monday-Friday 8am-5pm

Key Responsibilities and Duties

· Assist manager with on-site operations of master planned community

· Answer community incoming calls, help answer questions and resolve routine resident issues, including various account inquiries

· Process routine Deed Restriction inspection findings including software input, letter processing, and mailing

· Assist with correspondence between owners and the Architectural Review Committee members

· Assist with scheduling and managing necessary repairs throughout common areas and buildings

· Prepare and distribute welcome packets to new owners

· Communicate with residents as needed to ensure residents are knowledgeable regarding community’s services, operating procedures, issues and events

· Detailed data entry as needed for owner accounts and record keeping

· Electronic filing and office supply inventory, as well as other administrative support functions as needed or assigned

Skills for Successful Candidate

· Motivated to provide a high level of customer service

· Commitment to a high degree of detail and efficient pace

· Exceptional verbal and written communication skills

· Manages through chaos well and with good humor

· Able to start and follow a task/project through to completion with regular customer interruptions (walk-ins and call-ins)

· Task-oriented with a sense of urgency for task completion

· Able to work independently and with a team

· Proficient in Microsoft Office Suite

· Flexibility to adapt and work effectively with people from all backgrounds

Qualifications
- Proficient in Microsoft Office suite and Adobe Acrobat Pro
- Strong communication skills, both written and verbal
- Experience in customer support and handling inquiries effectively
- Detail-oriented with excellent organizational skills
- Ability to prioritize tasks and manage time efficiently
- Familiarity with basic proofreading techniques
- Previous experience in administrative tasks and office management

Job Type: Full-time

Pay: $19.26 - $22.23 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer support: 2 years (Required)

Work Location: In person

Salary : $19 - $22