What are the responsibilities and job description for the Network Specialist position at Insight Global?
Title: Associate Network Specialist
Location: Suffern, NY (5x a week)
- Must have valid drivers license and reliable car for potential commute to other districts.
Duration: 9-month contract to hire with benefits! (This is full-time hours 8-4 Monday - Friday)
Pay Range: $30-35/hour
Conversion Salary: $70k
Must-haves:
- 3-5 years of experience in IT support
- 2 years of experience supporting and maintaining networks.
- Strong recent experience configuring and troubleshooting Cisco routers and switches.
- Strong recent experience working in a Windows PC environment.
- CCNA or another Network certification
- Strong recent experience with que management, working with a ticketing system.
- Strong communication, eagerness to learn, and customer service skills.
Plusses:
- Experience working in the educational/instructional field or working in IT at their college.
- Experience managing servers.
- VMware experience
- Strong recent experience using ServiceNow as a ticketing system.
Day-to-Day:
An employer is looking for a Network Specialist to sit onsite in Suffern, NY. This person will be supporting the network in a school district, spending their day handling L2 network and desktop support. Their main goal will be to install, configure, diagnose, and troubleshoot Cisco routers and switches and to keep the district online. They will be supporting staff members and students throughout the district, working directly with executives, teachers, and staff in order to resolve tickets within ServiceNow. This could include maintenance or troubleshooting of routers, switches, or servers, supporting web filters, creating images, managing group policies, resolving network connectivity issues etc. They will be completing, on average, about 8-14 tickets a day. This person will also be responsible for helping the Jr. Network Specialists on site in terms of direction and technical guidance. They should have a strong understanding and ability to support networks and troubleshoot issues, with prior experience in a networking focused role. During the summer months, they will be doing project work such as new technology roll outs, migrations, upgrades, etc. This individual needs to have strong communication and sharp customer service skills in order to communicate issues and solutions with the staff they are supporting.
Job Types: Full-time, Contract
Pay: $30.00 - $35.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Suffern, NY: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Network administration: 3 years (Preferred)
- Cisco routers: 3 years (Preferred)
- Computer networking: 2 years (Preferred)
License/Certification:
- CCNA (Preferred)
Work Location: In person
Salary : $30 - $35
