What are the responsibilities and job description for the NOC Analyst position at Insight Global?
Desired Skills and Experience *
Experience in working within a NOC environment.
Experience logging into routers/switches.
*Must be willing to work a rotating schedule
Day-to-Day *
The NOC Analyst position maintains a 24x7x365 network monitoring and break/fix environment within the UPMC data and voice communications network. The Analyst performs network surveillance by utilizing multiple network element management platforms and tools to monitor the multi-vendor environment and ensure that network connectivity, availability and performance are maintained at all times and meet departmental goals for uptime and availability. This role will react to network alerts, accesses network switches, routers, and other devices to identify issues and troubleshoot problems with a goal of immediate resolution whenever possible.
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Schedule:
- 12 hour shift
- 8 hour shift
Education:
- Associate (Preferred)
Experience:
- NOC: 1 year (Preferred)
Work Location: One location
