Manager, Franchise Analytics

This position will lead the generation of analytics and reporting to drive enterprise-wide decision support for business franchise operations and development activities across the Inspire Brands portfolio. The position will work with brand analytics, operations leadership, development leadership and other shared services to deliver scalable analytics products and insights that will drive business change and solve questions from the brands and development teams.

RESPONSIBILITIES

• Support the development and maintenance of analytics to understand indicators/predictors of franchise business results, including operations, development, and financial performance. Perform supporting analyses to identify top drivers of franchise performance across a cross section of business data and/or metrics

• Support the development and real estate teams regarding analytical insights – not limited to providing analytical recommendations in the form of analysis, dashboards, and/or technical tools

• Operationalize analytics across franchise management teams and brand leaders to enable business decisions pertaining to FZ growth and/or management

• Develop and retain subject matter expertise on franchisee business and development operations and the associated KPIs needed to measure performance

• Develop expertise regarding relevant data and data sources to enable efficient analytical processes

• Support cross functional assignments and projects with analytic support requests made by brand counterparts

• Support data governance IT/data platform teams to ensure franchisee related data quality & accuracy

EDUCATION & EXPERIENCE QUALIFICATION

• 4 Year / Bachelor’s Degree in business, economics, statistics, or related field

• 1 - 3 years of experience in an analytical role/s
• Knowledge/experience analyzing franchisee performance preferred
• Knowledge of restaurant industry, specifically surrounding franchise business model preferred
• Passion for food and the restaurant business

REQUIRED KNOWLEDGE, SKILLS OR ABILITIES

• Strong aptitude in understanding and execution of analyses and analytical thinking

• Comfort working with data and data sources, Intermediate knowledge of SQL

• Experience in data management and validation through working with IT/data platform teams

• Experience in solving complex business problems through cross functional work and analytics

• Understanding of statistical software, i.e. SAS, R, STATA, helpful

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, Rusty Taco and SONIC Drive-In restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.