What are the responsibilities and job description for the HEALTH AND WELLNESS MANAGER position at Inspired Living?
Job Details
Summary of the position: The duties and responsibilities of the Health and Wellness Manager (HWM) include managing the day to day healthcare operations of the Community to ensure residents healthcare needs are met. S(he) is also responsible for assisting the Health and Wellness Director in care coordination and providing leadership to the care team, which includes LPNs, CNAs, Med Techs, Care Partners, and Resident Care Supervisors to ensure all resident program and healthcare expectations are met, allowing residents to experience a state of well-being and maintaining satisfaction for family members with the programs and care provided.
1. Demonstrates leadership through role modeling professional demeanor, approaching others in a tactful manner,
reacting well under pressure, treating others with respect, accepting responsibility for ones own actions, and following
through on commitments, doing what is right.
2. Assure quality resident care is provided, consistent with the mission of the company, company policies and budget
objectives. Prepare reports of surveys, complaints, inspections, resident assignments, audits, fires, disasters, legal
problems and any other unusual or non-routine matter. Complete or ensure the completion of resident medical forms,
reports, evaluations, studies, etc. Establish and encourage an atmosphere of optimism, warmth and interest in each
residents personal and health care needs through a generous spirit.
3. Assist the Executive Director and/or Health & Wellness Director in relationships with families. Regularly meets with
families regarding any concerns, needs or questions that may arise regarding our residents care.
4. Effectively collaborates, communicates, and connects with the Executive Director and/or Health & Wellness Director on
a consistent basis to ensure smooth operations, quality of relationships, and highest level of outcomes.
5. Assists the Executive Director and/or the Health & Wellness Director in leading and participating in activities focused on
improving quality of service, resident care, Associate work environment, job satisfaction, and performance, etc.
through the demonstrated commitment to be 1% better every day. Attends and/or assists staff meetings and
participates in identifying and correcting problems. Emphasizes quality by demonstrating accuracy, thoroughness, and
applying feedback to improve and strive for zero-defect performance.
6. Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the
responsibilities of a Resident Care Partner to meet the residents needs and staffing requirements
7. Provides training and education to new RNs, LPNs and Resident Care Partners on an ongoing basis to include classroom
in-services and situation-specific training; promotes the companys commitment to compassionate care aligned with
our positive approach to care training
8. Participates in pre-admission screening of prospective residents
9. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments,
service plans, and other required forms
10. As allowed by the Nurse Practice Act, assists in assessing the health, functional, and psycho social status of residents
11. Evaluates the effectiveness and maximizes the resident's opportunity to remain in their environment
12. Ensures and conducts Personal Service Plan reviews and updates, according to Validus Senior Living and state
requirements, to ensure residents service needs are met
13. Assists in the achievement of occupancy goals by monitoring the health, safety and wellbeing of residents, proactively identifying those at risk for move out 14. Assists in the scheduling and follow through of physician visits including, but not limited to, dental appointments, eye appointments, therapy, and hospice both in house and scheduled visits out of the Community. Ensures communication, as appropriate, on the results of these visits 15. Shares on-call responsibilities/shifts as required 16. Other duties as assigned by management Supervisory Skills The Health and Wellness Manager may supervise and or assist in the supervision of aforementioned staff. Travel Requirements None. Work Environment Works in a well-lighted area that is ventilated and as physically, physiologically and psychologically innocuous as possible under the conditions which exist at any particular time. On occasion, there may be exposure to outdoor spaces, which will, by their nature, have variances in air quality, temperature, walking surfaces, lighting, and other physical aspects. The noise level is moderate. The noise level is moderate to quiet. Because the essential functions may require exposure to bodily functions and infectious waste, diseases, odors and other situations associated with health care, including but not limited to exposure to AIDS, HIV and Hepatitis B viruses involving Risk Classification Categories 2 and 3**, environmental and safety conditions will fluctuate. To be qualified for the position of RN/LPN, an applicant/employee will need to possess the ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to ones self orothers. Physical Demands The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stopping and crouching all day. The associate must frequently lift or move objects and patients over 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The Health and Wellness Manager will have an active first aid/CPR/AED Certification and will maintain CEU requirements throughout employment, as required for licensure. S(he) will preferably have a minimum of two years of leadership in the senior living, memory care, or acute care environment. The Health and Wellness Manager should possess exceptional communication skills, both written and verbal as well as strong planning and organizational skills. They should also exhibit exceptional teamwork skills, bedside manner, infection control, health promotion and maintenance as well as the ability to maintain a safe, effective environment. The Health and Wellness Manager should exemplify leadership competencies focused on the development of staff, compliance and the fulfillment of our mission. The Health and Wellness Manager is licensed as an LPN or RN